IT Application Administrator I

Classification Title IT Application Administrator I Classification Minimum Requirements Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s). Job Description UF Information Technology (UFIT) is currently seeking an entry level IT Application Administrator I to join Applications, Development and Integrations, a unit within UFIT. UF Information Technology enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator. This position is instrumental in the development and support of enterprise content management solutions for 16 colleges and multiple administrative areas across campus and the state – potentially impacting 70,000 + customers daily. As an integral member of the UFIT Enterprise Document Management team, the incumbent must demonstrate a high level of creativity, comprehension, analytical skills, and teamwork. Some Key Responsibilities And Characteristics Of This Position Are Assist in the analysis, design, development, testing, and deployment of enterprise content management solutions that utilize both basic and advanced capabilities of Hyland OnBase and Docusign. These solutions automate complex processes and manage important university content (documents, e-forms, cases, data, etc.).Assist in providing prompt and courteous customer support for deployed solutions, including intake, triage, and resolution of support tickets.Assist in the development of technical documentation (designs, specifications, testing, processes, workflows, etc.).Demonstrate excellent communications, teamwork, and customer service. About UF Information Technology Led by Senior Vice President and CIO Elias Eldayrie, the nine departments comprising UFIT are: Academic Technology; AI² Center; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance, visit https://it.ufl.edu/about-ufit/strategic-plan/. About The University Of Florida One of America’s all-around best universities, the University of Florida drives future-making education, eye-opening discoveries, life-saving health care, and community-building collaboration for our state, our nation, and our world. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from Florida’s West Coast, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer at Visit Gainesville. Exceptional Benefits UF provides various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, the University of Florida offers a very competitive benefits package. Expected Salary $58,000-65,000; commensurate based on education and experience Required Qualifications Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s). Preferred The ideal candidate will possess the following education, experience, and skills: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or similar field.1+ year of experience in software development, electronic document management solution development, e-signature administration, IT-related customer support, and software systems documentationStrong analytical and IT testing skillsHigh level of verbal and written communication skillsAbility to work in a collaborative team environment Special Instructions To Applicants Work visa sponsorship is not available for this position This is not a remote work position and is located in Gainesville, FL. A Level 2 Criminal Background Screening is required. Applicants are required to submit the following with their application: Cover LetterResumeList of professional references with contact information (Minimum of 3 with one from a previous or current supervisor) Application must be submitted by 11:55 p.m. (ET) of the posting end date. Health Assessment Required: No