IT Analyst

This is a Fully Remote Job About Our Client:This organization operates within the healthcare revenue cycle services industry, specializing in complex reimbursement areas such as denials, zero balance reviews, aged accounts receivable, motor vehicle accident claims, workers’ compensation, Veterans Affairs, and out of state Medicaid. With over two decades of experience and a workforce exceeding 1,400 employees, the program aims to improve healthcare affordability and accessibility by combining human expertise with advanced technology and AI to ensure accurate, timely, and transparent provider payments. About the Opportunity:The IT ANALYST I will play a crucial role in the Identity and Access Management Team by managing user access to client systems and ensuring compliance with protocols. This position supports the organization’s ability to maintain secure, accurate access controls, which directly impacts the integrity of client relationships and operational efficiency. Responsibilities:Collaborate with implementation teams to manage user access activations and deactivations.Complete all requirements for new user access, including training and background verifications.Maintain and update the Client Access Knowledge Base with current client contact and access information.Process new user access requests from operations and track their completion.Conduct weekly follow-ups on outstanding access requests with clients.Manage deactivation requests and monitor employee access based on termination reports.Assist with monthly user access audits and generate discrepancy reports.Oversee payer portal access requests and coordinate approval processes.Handle access requests across multiple client platforms including EMR, billing, and case management systems.Track client access volumes to ensure compliance with organizational standards. Requirements:Minimum of 2 years experience in Identity and Access Management.Experience in building or developing an Identity and Access Management function.Background supporting diverse workforces, including mergers and acquisitions; healthcare or medical billing experience preferred.Strong attention to detail and organizational skills.Excellent communication and interpersonal skills.Familiarity with access management protocols and auditing.Experience with ServiceNow or similar tools is beneficial. Pay Range and Compensation Package:The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.