IT Ambulatory Desktop Analyst - Ambulatory IT - McLeod

About the role

Job ID: MH1823911061 (60311061) — IT Ambulatory Desktop Analyst. This position provides IT support across the McLeod Health Carolina Forest, Loris, and Seacoast campuses in Horry County. Reports to the Manager of IT; does not supervise others.

Responsibilities

• Install and support all network‑connected hardware.
• Lead project coordination between clients and IT staff for problem resolution and system implementation.
• Manage personal systems support, including new PC installations and department relocations.
• Provide help‑desk assistance and technical support to end users and IT personnel.
• Track and maintain equipment, software inventory, and repair logs.
• Evaluate project requirements and recommend solutions.
• Ensure compliance with IT policies and security standards.
• Assist with troubleshooting of desktop technologies and applications.
• Participate in cross‑campus IT initiatives for Carolina Forest, Loris, and Seacoast locations.
• Document procedures and create user guides as needed.

Qualifications

• Minimum five (5) years of experience supporting computer systems in an information systems environment.
• Proven experience with desktop technologies and Windows operating systems.
• At least three (3) years of PC‑oriented experience, including word processing and spreadsheet applications.
• Strong knowledge of network‑connected hardware installation and configuration.
• Ability to lead projects and coordinate between clients and technical teams.
• Excellent troubleshooting and problem‑resolution skills.
• Experience maintaining hardware/software inventory and repair logs.
• Familiarity with IT policies, security standards, and compliance.
• Effective communication and customer‑service skills.
• Ability to work across multiple McLeod Health campuses in Horry County.
• Reliable transportation required for travel between sites.

About the Organization

Founded in 1906, McLeod Health is a locally owned and managed, not‑for‑profit organization supported by more than 900 medical staff members and more than 2,900 licensed nurses. The system comprises approximately 15,000 team members and more than 90 physician practices across an 18‑county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services, and currently has 988 licensed beds including Hospice and Behavioral Health. Hospitals include McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon, and McLeod Behavioral Health.

The team offers a dynamic environment and invites professionals to join a stellar team of professionals.