Issues Management - Risk and Control Manager
Job Description
Manages mid-size projects or significant segments of very large projects with limited supervision
Acts as a consultant to the business lines
Prepares management reports to summarize the status of projects and work activities
Initiates project evaluation effectiveness post-implementation; Documents findings and incorporates changes into future project plans
Coaches employees to ensure activities are undertaken and completed
Assists employees in compliance with all human resources policies, procedures & guidelines of conduct
Coordinates the sharing of information, skills, and knowledge among Employees
Provides leadership and guidance to project related staff and/or business lines in support of a project portfolio
Ensures compliance to policies and procedures
Utilizes the Company business project management model as appropriate to manage high visibility, Company Wide projects as appropriate
Manages all communications to key stakeholders and ensures all are aware of significant changes to project status in a timely manner
Ensures all employees understand the readiness process and facilitates readiness sessions for implementation
Education & Experience
Bachelor's degree
3-5 Years of related experience
Excellent communication, problem-solving and decision making skills with ability to effectively communicate with all levels of the organization
Demonstrated ability to build strong collaborative business and technology relationships
Proven ability to manage multiple competing priorities, making sound business decisions
Self driven and have excellent problem solving skills
Detail oriented and have well-developed organizational skills
Individual must have exceptional interpersonal skills, ability to maintain confidentiality, flexible and possess a high degree of initiative and motivation
Proven record of providing excellent internal and external Customer service
Physical Requirements
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
Who We Are
We are TD, one of the world's leading global financial institutions and the fifth largest bank in North America by branches/stores. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.
Our Total Rewards Package
The Total Rewards package at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
Colleague Development
We offer diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.