IS Customer Service Intern
Nationwide Children's Hospital · Columbus, OH · 3 days ago
OTHRPart-time
Schedule
Monday through Thursday, 8:00 AM to 5:00 PM; 32 hours per week; in-office role.
About the role
Assists in the development and implementation of programs and projects to support the organization's strategic initiatives.
Responsibilities
- Gathers and analyzes data; runs pre-defined queries and formats reports as appropriate.
- Compiles and builds presentation materials to support projects, showcase new initiatives, report data findings, or other related information.
- Attends weekly group development sessions and actively participates in all NCH intern events.
- Applies strategic, system-level thinking and operational excellence techniques for problem solving.
- Performs clerical office coordination and administrative tasks as needed.
- Collaborates directly with manager and provides recommendations to improve department or business unit.
Requirements
- Enrollment in High School or an accredited undergraduate, graduate, or doctorate program, preferred.
Skills
- Proficiency in MS Office.
- Effective written and oral communication skills.
- Ability to work within teams and maintain professional composure in a dynamic work environment that often requires management and completion of multiple tasks.
- Demonstrates sound judgment and ability to apply logical and critical thought processes when developing solutions.
- Displays a positive presence and interacts with all levels of staff, outside vendors, consultants, and physicians.
Experience
- Previous work experience in the medical field, preferred.
Physical Requirements
- OCCASIONALLY: Lifting/Carrying: 0–10 lbs, Lifting/Carrying: 11–20 lbs, Pushing/Pulling: 0–25 lbs
- FREQUENTLY: Bend/twist, Squat/kneel, Standing, Walking
- CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping/gripping/turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting
Additional Physical Requirements
- Requires focus and attention to detail while multi-tasking.
- Able to perform effectively during stressful situations.