Irving Bakery - Cake Decorator - Part time

About the Role

As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety/sanitation standards.

Responsibilities

Customer Service

• Provides superior customer service
• Takes cake orders from customers by telephone or in person with a high level of accuracy
• Answers customer questions regarding products and assists them with selections
• Uses suggestive selling techniques to meet customer needs and build department sales

Production

• Applies proper decorating techniques for each item according to visual training aids (VTAs) to produce quality cakes and pastries
• Writes on cakes with icing on request
• Reads and executes daily production list through cake flow
• Ensures quality control of all products before sending to sales floor per VTAs
• Ensures cake product reaches the showcase and tables at prescribed times

Food Service

• Prepares, packages, and merchandises fresh product effectively
• Slices, packages, labels, and rotates products
• Records production and shrink to aid in production planning

Food Safety

• Maintains sanitation in work area
• Complies with H-E-B food safety and sanitation standards
• Complies with department/store operating procedures
• Operates and maintains all equipment properly

Requirements

• 18 years or older
• 1+ years of experience
• High School Diploma or GED (or equivalent)
• Completion of Company Orientation, Safety training, and eCommerce Online Ordering training upon hire

Skills

• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment with detailed and precise tasks
• Constantly stand, reach at waist, grasp
• Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills
• Occasionally exposed to wet, cold, hot conditions, and loud noise
• Ability to lift up to 40 lbs and manage in excess of 25 lbs

Partners must never lift beyond their own safe lifting limit. If an item is too heavy, break it down into lighter components or ask for assistance.