IRT Project Manager

About the role

Our client, a life sciences organization, has engaged GForce Life Sciences to provide a Project Manager II. This position will support end-to-end Interactive Response Technology (IRT) activities for clinical projects, including managing study-specific timelines, supporting User Acceptance Testing (UAT), monitoring system change requests, and assisting with stakeholder training and education.

Responsibilities

• Assist the IRT Project Manager in executing IRT development from project kickoff to system go-live, ongoing system change control, maintenance, and closeout.
• Support UAT activities by coordinating stakeholder and CRO participation, drafting scenarios, and performing testing.
• Monitor vendor performance and relationships at the clinical study level, including root cause analysis and vendor issue escalation.
• Ensure system development processes align with quality assurance requirements.
• Track and analyze system change requests, identify corrective actions, and oversee their completion through the project lifecycle.
• Resolve data transfer issues between IRT vendors and internal/external systems.
• Develop and maintain documentation such as SOPs, job aids, and guidance documents.
• Support process improvement initiatives and stakeholder training, including development of training materials.

Requirements

• Minimum of 3 years of IRT Project Management experience or IRT database design/development.
• B.A./B.S. in biology, life sciences, computer science, or a related field.
• Knowledge of database structures and tools used to manage extract report data.
• Working knowledge of clinical research and statistical concepts.

Skills

• Strong interpersonal and communication skills.
• Excellent problem-solving, planning, and organizational skills.
• Ability to set goals, communicate effectively, and manage multiple tasks.
• Proficiency with email, Windows applications, Microsoft Word, Excel, PowerPoint, and database/spreadsheet applications.
• Ability to work effectively within multifunctional teams.