IPS Counselor

About the role

The IPS Counselor provides counseling, advocacy, and case management services to youth and their families during a 6-month intensive intervention period in a community-based setting. During a Placement with caregivers, the IPS Counselor provides critical, intensive, trauma-focused therapeutic interventions to caregivers and youth in a non-traditional and flexible manner, adapting to the family's availability and needs.

Responsibilities

• Reports to the Child Abuse Hotline as directed by the Mandated Reporter Act.
• Provides exceptional customer service to parents, foster caregivers, referring case agencies, and other team members.
• Conducts frequent regional and all-state in-person and virtual team meetings with staff, referring case agency, and community partners.
• Participates in frequent agency management meetings and work groups.
• Maintains discretion and ensures client data is secure.
• Submits expense vouchers, renewed driver's licenses, and automobile insurance coverage on the due date.
• Supports the creation and maintenance of programmatic information in Microsoft Teams and on the SharePoint site.
• Affixes updates client demographic and other data in the IPS database.
• Ensures direct and indirect weekly filing of all IPS documents, notes, Mentoring, and FPSS documents in client files.
• Provides on-call support after hours on a rotation with all IPS offices in Central, Southern, and Northern regions.
• Provides on-site support to prevent placement disruption.
• Facilitates placement needs of children with collaboration with the referring case agency (DCFS/POS).
• Conducts home visits.
• Maintains positive relationships with other agencies and community members as applicable.
• Completes any necessary file documentation and required DCFS database tracking twice monthly.
• Prepares documentation for court proceedings, as needed.

Essential Duties and Responsibilities

• Supports and stabilizes families for up to 6 months.
• Caseloads are approximately 10-13: 1 ratio.
• The program operates 24/7.
• The position requires being available Monday – Friday, 8:30 – 5 pm.
• The position requires sessions outside of normal office hours, and at times can be later evenings.
• The position requires rotation of the on-call calendar monthly to offer 24/7 coverage of program needs for crisis.
• Provides crisis intervention response, assessment, and follow-up services as deemed appropriate per the program plan.
• Initial visit within 5 days of referral opening per contractual and programmatic expectations.
• Provides crisis intervention in-home services in local coverage areas as appropriate to program requirements.
• This position will require day and overnight travel for training opportunities, advocacy for youth and families in community meetings, or staffing and client sessions.
• Provides active guidance/feedback during family contacts (e.g., sessions, crisis interventions, and other crisis-stability events).
• Completes intake, Mental Health Assessment, DCFS Extension and Discharge processes, and Treatment Planning as outlined in IPS programmatic and contractual expectations.
• Diagnostics and treats mental health disorders.
• Facilitates sessions with individuals, groups, or families.
• Demonstrates the ability to correctly identify emotions and to mirror regulated feelings in a way that promotes emotional and intellectual development (emotional intelligence).
• Assists in integrating all services provided to the client by serving as a central point of communication among service components during the crisis, and if applicable, in follow-up.

Qualifications

Completion of a Master’s degree in Social Work, Counseling, Psychology, or a related field.

At least 2 years of experience working with children and families in a clinical setting.

Experience with trauma-informed care and attachment theory.

Valid driver’s license and access to reliable transportation.

Ability to work flexible hours, including evenings and weekends.

Excellent verbal and written communication skills.

Ability to maintain confidentiality and handle sensitive information.

Proficiency in Microsoft Office Suite.

Skills

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of trauma-informed care and attachment theory.
• Proficiency in Microsoft Office Suite.

Benefits

• Tuition assistance up to $2500 per year.
• Up to 4 weeks paid vacation days, up to 6 paid personal days, up to 5 paid sick days annually, and a Mental Health Day.
• Medical, dental, vision, 403b retirement, flexible spending accounts, and health savings account.
• Agency-paid life and accidental death up to $50K based on salary.
• Multiple voluntary supplemental plans for employee, spouse, and child(ren).
• Voluntary legal plans and pet insurance.
• Agency-paid long-term disability and short-term disability.
• Career ladders, professional development, and promotion opportunities.

Pay

$25 per hour

Schedule

Monday – Friday, 8:30 – 5 pm

Contact Information

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Note: One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in E-Verify.