Invoice to Cash Manager
What's the job?
Lead all Invoice to Cash operations, including Collections, Credit, Cash Applications, Deductions, AR Support, Route Settlement and Equipment Control
Mentor and develop supervisors while establishing clear expectations and accountability standards
Oversee high-volume transactional workflows and customer account escalations
Ensure teams maintain strong customer relationships and a positive work environment
Drive month-end execution and operational efficiency initiatives
Develop and monitor KPIs tied to DSO, cash applications and deduction resolution
Identify automation opportunities and improve workflow consistency
Partner with Pricing and Sales teams to reduce operational bottlenecks and improve invoicing accuracy
Support escalated receivable discrepancies and overdue accounts, including legal action recommendations as needed
Perform daily and monthly AR monitoring and reporting activities
What's needed?
- Bachelor’s degree with 6+ years of related experience and 3+ years of people leadership experience OR High School Diploma/GED with 9+ years of related experience and 4+ years of leadership experience
- Background within food distribution, CPG, manufacturing or logistics environments preferred
- Experience improving processes, workflows and reporting metrics
- Strong communication skills with the ability to lead confidently and effectively
- Ability to succeed in a fast-paced, high-volume environment
What’s in it for me?
- Competitive compensation and bonus opportunity
- Flexible hybrid schedule
- High-impact leadership role with room to influence operations
- Opportunity to lead automation and continuous improvement initiatives
- Collaborative and energetic workplace culture
Key Details
- Compensation: $125,000 – $140,000 annually with eligibility to earn a 20% performance bonus
- Benefits: Medical, dental, vision, and PTO available with additional company benefits
- Location: Niles, IL
- Work Model: Hybrid - onsite four days per week, remote Fridays