Investor Services Analyst (PE-RE)
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only if posting has real specific content.
We have content: About Us (company description) maybe we can put under "About the role"? Actually "About Us" is about company, not role. The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" heading and include description of role (The Role paragraph). Also we have Responsibilities (list). Qualifications (list). Benefits (list). Pay (Salary Range). No schedule mentioned. Skills maybe part of Qualifications? Could separate Skills but we have qualifications includes skills. We could still include Skills section if we extract skills from qualifications: Advanced Excel, Salesforce, etc. But better to keep Qualifications section covering experience, education, skills. The instruction: prefer few substantive sections over many thin ones. So we can have About the role, Responsibilities, Qualifications, Benefits, Pay. No Requirements separate if covered in Qualifications. No Skills separate.
We must not include boilerplate like EEO, etc. Remove navigation etc. The posting includes "How We Care" with benefits list. We'll capture that under Benefits.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from About Us, The Role, Responsibilities, Qualifications, Salary Range, Benefits.
We must not repeat job title as heading. The job title is Investor Services Analyst. Not to use as heading.
We must not put Job ID/requisition numbers as headings; none present.
We must output only HTML fragment, no /, no markdown fences.
Let's craft:
About the role
About the role
... include The Role paragraph(s) plus maybe About Us? Actually About Us is company description; could be included under About the role? Might be better to have separate About the company? But instruction only lists example headings; we can add other headings if needed? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those. Safer to stick to those. So we can put company description under About the role as well. Thus About the role paragraph: combine About Us and The Role. Let's extract: About Us: Petra Funds Group is a single source provider for the fund administration and fund infrastructure needs of Private Equity and Debt Funds. At Petra, we enable fund managers to focus on the tasks that add the most value to their businesses and leave the rest to us. Petra is made up of highly experienced professionals across the US and Europe. In a business where accuracy and timeliness are paramount, having a deep bench who have spent years working inside of asset managers is what truly differentiates us. Our foundation is built on trust, experience, and uncompromising accuracy. Our people are experts. We work collaboratively. We are relentless in our process and put attention to detail first. The Role: This role sits directly with one of Petra's clients, an established alternative investment manager with a long-standing real estate investment platform. The firm takes a fundamental, value-oriented approach to investing and operates across real estate debt and equity strategies, including complex joint ventures, closed-end and open-end funds, and opportunistic investments. The Investor Services Analyst will support the operational and analytical functions behind the firm's investor relationships, with a particular focus on investor capital activity, shadow accounting, reporting, and data integrity. This role works closely with Investor Relations, Fund Accounting, Compliance, Legal, Tax, and Technology and is well suited for someone who enjoys working with numbers, managing high volumes of activity, and finding better ways to improve processes through technology and automation. Combine into a paragraph or multiple
? Use
for prose. Could split into two
but okay. Next Responsibilities: we have a big block with bullet-like sentences. Need to convert to
- . Each sentence seems a duty. Let's list them:
- Shadow third-party fund administrators to ensure investor data and capital activity are recorded accurately and on time across the investment platform.
- Process subscriptions, redemptions, transfers, exchanges, distributions, and capital calls within the firm's investor relationship management system.
- Review subscription, redemption, and transfer documentation for completeness and investor eligibility across applicable funds and share classes.
- Partner with Fund Accounting to reconcile investor services and accounting data and research discrepancies.
- Track subscription and capital call funding and prepare related reporting for internal stakeholders.
- Review investor statements, including management fees, incentive fees, and profit and loss activity, and coordinate approval and timely release.
- Partner across Investor Services, Fund Accounting, and other internal teams to facilitate capital calls, distributions, and other fund activity.
- Develop a detailed understanding of open-end, closed-end, and real estate fund structures and their operational requirements.
- Prepare analysis of investor capital activity across multiple investment strategies and fund structures.
- Analyze time-sensitive requests from senior management related to historical and anticipated capital activity.
- Prepare custom and ad hoc reporting for senior management, Legal, Compliance, and other internal stakeholders, including ERISA levels, investor domicile, and Blue Sky reporting.
- Prepare monthly and ad hoc reporting for external investment platforms, including fee rebates and capital call and distribution reporting.
- Use Salesforce to analyze investor data and help standardize and improve reporting across the platform.
- Partner with Technology to enhance reporting capabilities and improve the recording and management of investor transactions.
- Identify opportunities to automate and streamline Investor Services processes through AI tools, Excel automation, technology enhancements, and administrator-side improvements.
- Support cross-functional initiatives with Tax, Compliance, Fund Accounting, and other teams on investor operations matters.
- Provide Investor Services support during periods of increased activity, including fund launches, fund closes, and quarter-end.
- Take increasing ownership of operational projects and cross-functional initiatives as experience within the role grows.
- Help strengthen processes and controls as the Investor Services function and broader investment platform continue to scale.
That's many items; okay.
Next Qualifications: list:
- 2–4 years of experience in fund operations, fund accounting, investor services, or a related function within an asset manager or fund administrator.
- Bachelor's degree in finance, Accounting, or a related field strongly preferred.
- Accounting fluency, including an understanding of fee structures, capital activity, and reconciliations.
- Advanced Excel skills, including complex formulas, pivot tables, and manipulation of large data sets.
- Comfortable learning and adopting new technology, including AI tools, to improve efficiency, accuracy, and speed.
- High attention to detail with a problem-solving mindset and the ability to research and resolve discrepancies.
- Proactive and self-directed, with the ability to manage high volumes of activity and competing deadlines.
- Clear written and verbal communication skills with the ability to collaborate across multiple functional teams.
- Understanding of AML, FATCA, and CRS regulations is a plus.
- Salesforce experience is a plus.
- Experience working with third-party fund administrators or fund administration platforms is a plus.
Next Benefits: list from How We Care:
- 90% covered medical, dental, and vision insurance premiums to help you stay healthy without financial strain.
- Fully funded Health Savings Account (HSA) employer contributions up to the IRS maximum — available to employees enrolled in our high-deductible health plan.
- 401(k) employer match at 100% of your contributions up to 5% of compensation, with immediate vesting, so you start building long-term savings right away.
- Flexible paid time off to recharge, travel, or take care of what matters most.
- Generous holiday calendar to ensure you have time to rest, reflect, and celebrate throughout the year.
- Hybrid work environment that offers flexibility and supports work-life balance.
- Funded amount is prorated for new hires. (maybe include as bullet)
Also mention recognition: Certified Great Place to Work®, Fortune Best Medium Workplaces™ and Best Financial Services & Insurance Workplaces™. Could be under Benefits or separate? Might be under Benefits as "What We’re Proud Of". Could be a separate section but not in list. Could include as a paragraph under Benefits or separate "Recognition". Since not in allowed headings, maybe include as a paragraph under Benefits or under About the role? Better to add a
after Benefits list. Pay: Salary Range: $90,000 - $140,000 per year. Base salary only. Actual pay depends on qualifications, experience, skills. We'll make a
for Pay. Schedule: none, so omit. Now produce HTML:
About the role
Petra Funds Group is a single source provider for the fund administration and fund infrastructure needs of Private Equity and Debt Funds. At Petra, we enable fund managers to focus on the tasks that add the most value to their businesses and leave the rest to us. Petra is made up of highly experienced professionals across the US and Europe. In a business where accuracy and timeliness are paramount, having a deep bench who have spent years working inside of asset managers is what truly differentiates us. Our foundation is built on trust, experience, and uncompromising accuracy. Our people are experts. We work collaboratively. We are relentless in our process and put attention to detail first.
This role sits directly with one of Petra's clients, an established alternative investment manager with a long-standing real estate investment platform. The firm takes a fundamental, value-oriented approach to investing and operates across real estate debt and equity strategies, including complex joint ventures, closed-end and open-end funds, and opportunistic investments. The Investor Services Analyst will support the operational and analytical functions behind the firm's investor relationships, with a particular focus on investor capital activity, shadow accounting, reporting, and data integrity. This role works closely with Investor Relations, Fund Accounting, Compliance, Legal, Tax, and Technology and is well suited for someone who enjoys working with numbers, managing high volumes of activity, and finding better ways to improve processes through technology and automation.
Responsibilities
- Shadow third-party fund administrators to ensure investor data and capital activity are recorded accurately and on time across the investment platform.
- Process subscriptions, redemptions, transfers, exchanges, distributions, and capital calls within the firm's investor relationship management system.
- Review subscription, redemption, and transfer documentation for completeness and investor eligibility across applicable funds and share classes.
- Partner with Fund Accounting to reconcile investor services and accounting data and research discrepancies.
- Track subscription and capital call funding and prepare related reporting for internal stakeholders.
- Review investor statements, including management fees, incentive fees, and profit and loss activity, and coordinate approval and timely release.
- Partner across Investor Services, Fund Accounting, and other internal teams to facilitate capital calls, distributions, and other fund activity.
- Develop a detailed understanding of open-end, closed-end, and real estate fund structures and their operational requirements.
- Prepare analysis of investor capital activity across multiple investment strategies and fund structures.
- Analyze time-sensitive requests from senior management related to historical and anticipated capital activity.
- Prepare custom and ad hoc reporting for senior management, Legal, Compliance, and other internal stakeholders, including ERISA levels, investor domicile, and Blue Sky reporting.
- Prepare monthly and ad hoc reporting for external investment platforms, including fee rebates and capital call and distribution reporting.
- Use Salesforce to analyze investor data and help standardize and improve reporting across the platform.
- Partner with Technology to enhance reporting capabilities and improve the recording and management of investor transactions.
- Identify opportunities to automate and streamline Investor Services processes through AI tools, Excel automation, technology enhancements