Investment Operations Associate

About the role

The Investment Operations Associate has the responsibility to deliver superior client experience for Legacy. This role requires collaboration across various departments and associates throughout the firm. In this role, you will be managing the new client onboarding process from start to finish including account transfers, account openings, money movements, data feeds, performance reporting and trading with an eye towards creating and ongoing refinement of efficiencies around the Investment Operations workflows and processes. Oversight of accurate deployment of client and firm-related tasks such as preparation of reports, maintaining data integrity, asset transfers, and ongoing support of their portfolio and investment strategies will be a significant part of this position. You will play an integral part in helping our clients implement their investment planning strategies to ensure their assets are always aligned with their objectives.

Responsibilities

• Maintain a strong knowledge of industry trends including publicly traded securities and alternative investments.
• Work to solve complex cases and create solutions to assist advisors in building effective plans for our clients.
• Manage Black Diamond reporting system for new accounts, portfolio assignments, and performance issues.
• Build repeatable workflows for implementation to achieve efficiency of tasks around:
  • Black Diamond reporting (transaction maintenance)
  • Private investments
  • Completion of subscription documents
  • SMAs
  • 529 Plans
  • Account opening
  • Oversight of money movements.
• Facilitate and execute transfers of assets between banks, brokerage firms, trust companies, asset managers and private investment vehicles (e.g. money wires, journal entries, check requests, securities transfers, or gifts).
• Provide daily support of the investment team as needed.
• Deliver superior client service and troubleshooting of problems.
• Trade execution and reconciliation

Requirements

• 3+ years’ experience in the financial services industry.
• BA or BS degree.
• Experience with performance reporting software
• Experience in a multi-custodial environment (preferred).
• Familiarity with account aggregation and portfolio accounting systems.
• Familiarity with investments [e.g. Mutual Funds, Stocks & Bonds, Separately Managed Accounts (SMA’s), Limited Partnerships (Hedge Funds & Private Equity)].
• Familiarity with common high-net-worth family wealth structures, including trusts (preferred).
• Investment Advisor (IA) Policies and Procedures.
• Proficiency in Word, Excel, and Outlook.
• Strong analytical skills.
• Organized, detail-oriented and able to multitask.
• Ability to make and meet deadlines while maintaining a professional demeanor.
• Excellent written and verbal communication skills.
• Team player, collaborative with excellent problem-solving skills.
• Desire/ability to work successfully in an entrepreneurial environment.
• A strong work ethic.
• Takes ownership of actions and responsibilities.
• Commitment to Legacy’s Core Values of: Client First Work Hard Excellence Positive Attitude Respect Always Do the Right Thing

Benefits

• Medical, Dental, and Vision Insurance
• Group Life, Short-Term Disability, and Long-Term Disability – provided at no cost to the associate
• Voluntary Life and AD&D Insurance options available
• Flexible Spending Accounts (FSA) and Dependent Care Accounts
• 401(k) Plan