Investment Operations Analyst - Trade Support

About the role

Are you energized by the fast-paced world of post-trade operations? Do you enjoy solving complex trade and settlement challenges while collaborating with customers, brokers, custodians, and cross-functional teams to ensure seamless execution? Are you excited to help modernize investment operations through automation and AI? If so, we invite you to join our innovative team.

Responsibilities

• Manage new account setups, maintenance updates, and portfolio group terminations as directed by customers.
• Execute financial transaction recording on a trade-date basis, oversee income/expense accruals, and facilitate period-end close processes.
• Career Support & Settlement - Coordinate post-trade workflows including broker communication, CTM matching, confirmations, and allocations to ensure accurate T+1 settlement.
• Oversee mandatory and voluntary corporate actions, ensuring all activity is reconciled through rigorous standard controls.
• Administer daily pricing, FX rates, and security master data, resolving vendor exceptions in compliance with customer policies.
• Conduct daily reconciliations of positions, cash, and tax lots; proactively research and document the resolution of breaks.
• Deliver daily and monthly performance analytics ensuring GIPS compliance and addressing complex return inquiries.
• Investigate operational inquiries and surface data-driven insights to enhance both customer outcomes and platform functionality.
• Leverage AI/ML and automation to design scalable workflows and streamline manual processes.

Requirements

• Bachelor’s degree in Finance, Economics, Accounting, or a related field.
• 3–5 years of experience in investment operations or a related middle/back-office function.
• Familiarity with portfolio accounting, reconciliation, performance reporting, and trade lifecycle management.
• Strong attention to detail with a commitment to accuracy and timeliness.
• Analytical and problem-solving skills, with the ability to resolve breaks and exceptions independently.
• Excellent written and verbal communication skills for working with customers and internal teams.
• Proficiency with Google Apps or MS Office, especially spreadsheets.
• Curiosity about new technologies, including AI-driven tools, and willingness to learn.
• Experience with enterprise SaaS or fintech platforms.
• Familiarity with tools such as Slack, JIRA, Confluence, or Kantata.
• Exposure to APIs, AWS, or other cloud-based architectures.
• CFA or CPA designation (or progress towards one).

Qualifications

The typical starting salary range for new hires in this role is listed below. In select locations (including, the San Francisco Bay Area, CA, and the New York City Metro Area), an alternate range may apply as specified below. The typical starting salary range for this role is: $92,500-$115,500. The typical starting salary range for this role in the select locations listed above is: $101,500-$127,000. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above.

Skills

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency with Google Apps or MS Office, especially spreadsheets.
• Experience with enterprise SaaS or fintech platforms.
• Exposure to APIs, AWS, or other cloud-based architectures.
• Curiosity about new technologies, including AI-driven tools, and willingness to learn.
• CFA or CPA designation (or progress towards one).

Benefits

• Unlimited vacation.
• Educational and wellness reimbursements.
• $0 cost employee insurance plans.

Pay

The typical starting salary range for this role is: $92,500-$115,500. The typical starting salary range for this role in the select locations listed above is: $101,500-$127,000. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above.

Schedule

This role follows a 10:00 AM – 6:00 PM PT schedule to provide end-of-day trade support for our customers.