Investigator II Open to State of Delaware Merit Employees Only

Summary Statement

This position supports the Delaware State Fire Prevention Commission, Office of Investigative Services in carrying out its statutory and regulatory responsibilities. This is experienced level investigation work of alleged or probable violations of state or federal laws, rules and regulations. In addition to work performed by an Investigator I, employees independently perform the full range of Essential Functions under general supervision for both routine and complex investigations.

Essential Functions

• Conducts investigations of alleged or probable violations or compliance issues by identifying, obtaining, verifying, and analyzing relevant information or evidence.
• Collections, controls, and evaluates evidence such as physical, financial, background, and other records, documents and items.
• Formulates questions and conducts interviews to obtain information and ascertain facts from witnesses, complainants, victims or other parties.
• Interprets, explains and ensures compliance with applicable state and federal laws, rules, regulations, standards, policies, and procedures.
• Makes judgments after evaluating all available facts and recommends appropriate action to authorities, commissions, or technical supervisors, and may take enforcement action as necessary.
• Uses commercial and proprietary automated information systems, computer software, and the internet to research, document, verify and report on investigative/intelligence data and related information.
• Documents details of all calls, emails, inquiries, interviews, and other interactions during the investigation and may be assigned to respond to hotlines.
• Prepares and submits investigative reports that clearly and accurately document findings, supporting facts, and action taken.
• Testsifies and presents evidence before boards, commissions, administrative bodies, or courts.
• Delivers excellent customer service to internal and external customers and the public in person, electronically, or by written communication.
• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• May conduct surveillance, undercover investigations, and on-site inspections on assigned cases; and may make arrests or obtain search warrants pertaining to an investigation.
• Makes recommendations to subpoena information.

Knowledge and Abilities

• Knowledge of the Fire Service Industry.
• Knowledge of the legal framework governing fire prevention and safety.
• Ability to interpret and apply state and federal laws, rules, regulations, standards, policies, and procedures.
• Ability to collect, evaluate, and analyze relevant information to make recommendations on alleged or probable violations of state or federal laws, rules and regulations.
• Ability to communicate and interact effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.

Preferred Qualifications

• One year of experience in conducting investigations which may include conducting interviews to obtain confidential information, gathering evidence, and documenting findings.
• One year of experience in collecting, evaluating and analyzing relevant information to make recommendations on alleged or probable violations of state or federal laws, rules and regulations.
• Six months' experience in civil, criminal or administrative proceedings such as providing testimony before boards/commissions/authorities, preparing evidence/sworn statements, or managing and prioritizing cases.

Job Requirements

• Education, Training, and Experience: One year of experience in conducting investigations which may include conducting interviews to obtain confidential information, gathering evidence, and documenting findings.
• Experience: One year of experience in collecting, evaluating and analyzing relevant information to make recommendations on alleged or probable violations of state or federal laws, rules and regulations.
• Experience: One year of experience in providing clear, prompt and accurate information to respond to and resolve complaints.
• Experience: Six months' experience in civil, criminal or administrative proceedings such as providing testimony before boards/commissions/authorities, preparing evidence/sworn statements, or managing and prioritizing cases.

Conditions of Hire

• Legal authorization to work in the United States.
• Participation in the Federal E-Verify system.

Benefits

• To learn more about the comprehensive benefit package, please visit our website at https://dhr.delaware.gov/benefits/.

Selection Process

• The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.

Accommodations

• Accommodations are available for applicants with disabilities in all phases of the application and employment process.
• Contact information for requesting accommodations under the Americans with Disabilities Act (ADA) or general applicant support.
• The State of Delaware is an Equal Opportunity employer and values a diverse workforce.