Investigator I

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. We need to parse the posting. Key info: - Agency: Texas Health and Human Services Commission (HHSC) - Department: DR4798 Administrative ONA - Posting Number: 15765 (should be omitted) - Closing Date: 10/15/2026 (maybe not needed) - Occupational Category: Office and Administrative Support - Salary Range: $3,095.33 - $4,594.50 (monthly) - Pay Frequency: Monthly - Salary Group: TEXAS-B-14 - Shift: Day - Additional Shift Telework: Eligible for Telework - Travel: Up to 10% - Regular/Temporary: Temporary - Full Time/Part Time: Full time - FLSA Exempt/Non-Exempt: Nonexempt - Facility Location: Austin, TX, address: 4616 W HOWARD LN BLDG 8 - Telework eligible after 30-day probationary/training period - Benefits: 100% paid employee health insurance for full-time eligible employees, defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Also eligible for full State of Texas benefits. - Job description: Disaster Assistance Investigator I, investigative work in ONA provision of Federal Assistance to Individuals and Households Program (IHP). Investigates alleged lost, forged, stolen disaster assistance checks and fraud allegations. Prepares restitution agreements, recovers unauthorized benefits, submits info to agencies and private institutions. Resolves issues to ensure clients receive funds or recovery. May conduct criminal background research. Research and analyze info to resolve issues, problems, complaints. Use NEMIS to document, update, review case records. Temporary position up to one year (potentially longer) depending on disaster response need. Telework-eligible after successful 30-day probationary/training period. Eligible for full State of Texas benefits. Essential Job Functions (EJFs) with percentages: - Investigates and documents evidence regarding alleged theft or violation involving agency programs. (25%) - Completes reports/forms to document findings or determinations (for example, for investigations, hearings, case actions). (15%) - Inquires into an automated system to retrieve information. (10%) - Communicates on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. (15%) - Assists in gathering and analyzing information for reviews or responses. (10%) - Prepares moderately complex ongoing or special narrative or statistical reports. (5%) - Maintains records, files, or logs (for example, administrative, personnel, contract, correspondence, forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging. (5%) - Documents case records using automated equipment to form a record for each client. (5%) - Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (10%) Knowledge Of (KSAs): list includes: - Overall program, including federal and state guidelines, regulations, programs, policies, and procedures - Federal, other state government, and private non-profit disaster recovery assistance agencies and programs - Investigative practices and techniques - Court procedures, practices and rules of evidence Skill In: - Interviewing techniques to obtain personal information, make inquiries, and resolve conflicting statements - Operating computers to perform data entry and basic office software use such as Microsoft Word, Outlook and Excel. - Working with the public and public groups. - Communicating orally and in writing - Mathematical computations Ability To: - Conduct interviews and gather facts - Evaluate findings and prepare clear and concise reports - Listen, elicit and evaluate information, interpret terms, and resolve conflicting statements - Navigate and interpret information on the Federal National Emergency Management Information System (NEMIS). - Establish priorities relative to importance, setting goals, managing time efficiently, and completing work within required timeframes. - Conduct investigations and interpret and apply laws and regulations Registrations, Licensure Requirements Or Certifications: N/A Initial Screening Criteria: High School graduate or equivalent. Experience With Windows-based Software Preferred. Experience in investigative data analysis or research report writing or previous disaster assistance experience. Additional Information: Upon hire, the selected candidate will be required to sign a Temporary Employment Agreement. This position is eligible for State of Texas employee benefits. Candidates for positions with ONA must pass a FEMA background check. FEMA’s suitability determination is required to issue credentials for access to data, records, and systems which requires U.S. citizenship. The job offer depends on receiving full suitability clearance from FEMA. This position requires working beyond normal work hours, including holidays and weekends. During periods of high-volume disaster response, the work schedule will extend to six days a week with 10-hour shifts between 7:00 AM and 7:00 PM. Additional overtime may be available. Military etc not needed. ADA etc not needed. Pre-Employment Checks: background, E-Verify, I-9. Telework Disclaimer: eligible for telework subject to policies. Nearest Major Market: Austin. We need to produce sections: About the role (maybe a brief summary), Responsibilities (EJFs), Requirements (maybe initial screening criteria + FEMA background etc), Qualifications (maybe knowledge/skills/abilities), Skills (maybe skill in list), Benefits, Pay, Schedule. We must not create sections with filler like "commensurate with experience". We have actual content for Benefits, Pay, Schedule. Pay: Salary range $3,095.33 - $4,594.50 monthly. Pay Frequency: Monthly. Schedule: Shift: Day; Telework eligible after 30-day probation; Travel up to 10%; During high-volume disaster response, schedule extends to six days a week with 10-hour shifts between 7:00 AM and 7:00 PM. Also regular schedule per agency leave policy. We need to include only sections with real specific content. Let's craft:

About the role

... brief description from Brief Job Description.

Responsibilities

• ... each EJF bullet with percentage maybe optional but we can keep.

Requirements

• High school graduate or equivalent
• Experience with Windows-based software preferred
• Experience in investigative data analysis, research report writing, or previous disaster assistance experience
• Must pass FEMA background check and obtain suitability clearance (U.S. citizenship required)
• Must sign Temporary Employment Agreement upon hire

Qualifications

Knowledge of federal and state disaster assistance programs, investigative practices, court procedures, and ability to conduct interviews, evaluate findings, prepare reports, use NEMIS, manage priorities, and apply laws and regulations.

Maybe separate Skills section: Skill in interviewing techniques, computer operation (Word, Outlook, Excel), working with public, oral/written communication, mathematical computations. But we could combine knowledge/skills/abilities into Qualifications and Skills. The instruction: Use sections as appropriate. We can have both Qualifications and Skills if content distinct. Let's do:

Skills

• Interviewing techniques to obtain personal information, make inquiries, and resolve conflicting statements
• Operating computers for data entry and basic office software (Microsoft Word, Outlook, Excel)
• Working with the public and public groups
• Oral and written communication
• Mathematical computations

Benefits

• 100% paid employee health insurance for full‑time eligible employees
• Defined benefit pension plan
• Generous time off benefits
• Numerous opportunities for career advancement
• Eligible for full State of Texas employee benefits

Pay

Salary range: $3,095.33 – $4,594.50 per month (monthly pay frequency).

Schedule

• Day shift
• Telework‑eligible after a successful 30‑day probationary/training period
• Travel up to 10% of time
• During high‑volume disaster response: six‑day work week, 10‑hour shifts (7:00 AM – 7:00 PM); overtime may be available
• Regular, predictable schedule in accordance with agency leave policy

We must not include sections like "About the role" if we have no content? We have brief job description. Check for any duplicated lines: we removed boilerplate. Make sure not to include Job ID, Posting Number, Closing Date, etc. We should not include "Occupational Category" etc unless we put in Requirements? Not needed. We must preserve all substantive information. Did we miss any? Let's review. - Agency name: Texas Health and Human Services Commission (HHSC) – we could include in About the role. - Department: DR4798 Administrative ONA – maybe not essential but could be included in About the role. - Location: Austin, TX, address 4616 W HOWARD LN BLDG 8 – we could include in About the role or maybe not needed but it's substantive. Could add to About the role. - Temporary position up to one year (potentially longer) depending on disaster response need – include in About the role or Responsibilities? Could add to About the role. - Eligible for full State of Texas benefits – included in Benefits. - Must pass FEMA background check, U.S. citizenship required – included in Requirements. - Must sign Temporary Employment Agreement – included in Requirements. - Work beyond normal hours, holidays, weekends – included in Schedule. - During high-volume disaster response schedule extends to six days a week with 10-hour shifts between 7:00 AM and 7:00 PM – included. - Additional overtime may be available – included. - Telework eligible after 30-day probation – included. - Travel up to 10% – included. - Salary range and pay frequency – included. - Benefits list – included. - Essential Job Functions with percentages – we included as responsibilities. - Knowledge, Skills, Abilities – we split into Qualifications (knowledge) and Skills (skill in). Ability to conduct interviews etc maybe also in Skills or Qualifications. We included ability to conduct interviews etc in Skills? Actually we listed interviewing techniques under Skills. Ability to evaluate findings and prepare reports, listen, elicit, evaluate information, interpret terms, resolve conflicting statements, navigate NEMIS, establish priorities, manage time, complete work within timeframes, conduct investigations and interpret/apply laws and regulations – these are abilities. Could add to Qualifications or a separate Abilities section but we only have allowed sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put abilities under Qualifications or Skills. Let's put them under Qualifications as they are more like abilities. Thus Qualifications paragraph should include knowledge and abilities. Let's rewrite Qualifications:

Knowledge of federal and state disaster assistance programs, investigative practices, court procedures, and rules of evidence; ability to conduct interviews and gather facts, evaluate findings and prepare clear concise reports, listen, elicit and evaluate information, interpret terms, resolve conflicting statements, navigate and interpret NEMIS, establish priorities, set goals, manage time efficiently, complete work within required timeframes, conduct investigations, and interpret and apply laws