Investigator

Job Location: Atlanta, Georgia • Part-Time, Billable Hours, Non-exempt • Reports To: Regional Manager

Pay

• Hourly Rate: $22 - $28 per hour (Weekly Pay)
• Travel commute time compensated at 100% of regular hourly rate after reasonable commute
• Mileage Reimbursement: $0.50 per mile
• Paid Administrative Time at regular hourly rate
• Paid Training at regular hourly rate

Responsibilities

• Conducting insurance claims investigations, including taking recorded claimant and witness statements and performing scene investigations to collect photo and video evidence from accident locations
• Completing multiple types of complex claims investigations
• Reviewing assignments and supporting documentation to determine case objectives and client expectations
• Daily submission of updates regarding work performed on each case
• Maintaining a sufficient level of client billable hours
• Preparing and dictating detailed investigation reports
• Adhering to strict due dates
• Handling document signings and retrievals
• Conducting wellness checks

Requirements

• Strong attention to detail with commitment to accuracy and quality
• Ability to effectively communicate with others
• Ability to work independently
• Ability to work from a home-based office and work flexible hours
• Valid driver’s license and vehicle
• Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
• Smartphone, printer, scanner, desktop/laptop computer with a good internet connection
• Ability to model behaviors that reflect Frasco’s core values
• Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs

Preferred Qualifications

• Associate or Bachelor’s Degree in Criminal Justice or related field
• Customer service experience

About Us

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations. Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years.