Investigative Support Specialist (Dallas Police)(Civil Service)

About the role

The City of Dallas offers careers with purpose, competitive benefits, growth opportunities, and a vibrant work culture, committed to helping you thrive while you help our city flourish. The Investigative Support Specialist performs a wide range of non-sworn investigative support duties within a specialized area of the Police Department, including welfare fraud, economic crime, hazardous materials and environmental crimes, bad check crimes, insurance fraud, child abduction, homicide, sexual abuse, spousal or elderly abuse, and criminal and civil process serving.

Responsibilities

• Provides support to Investigators that conduct difficult investigations of economic crimes, hazardous materials and environmental crimes, bad check crimes, insurance fraud, homicide, and child abduction crimes, spousal, sexual and elder abuse; interviews complainants, witnesses, and defendants to collect and document information and record official statements in support of the investigation bureau and prepares routine investigative reports.
• Reviews case files, and extracts information useful to the investigation; collects, organizes, and analyzes official and unofficial documents related to the assigned cases such as bank records, medical and dental records, title documents, court documents, articles of incorporation, law enforcement records and computer printouts.
• Identifies and locates witnesses, victims, suspects, and persons by using information obtained through directories, utility records, and other available sources, as well as through inquiries of public or private agencies, employers, families, neighbors, or other individuals; assists in transporting witnesses, suspects, and victims.
• Explains Police Department investigation policies and procedures to citizens and witnesses.
• Prepares and maintains records and reports; maintains computerized databases related to the assigned investigative activities.
• Sends and receives teletype printouts; operates radio, mobile telephone, and paging equipment; maintains continuous contact with investigative personnel in the field in order to monitor location and exchange information.
• May photograph physical evidence and prepare crime scene diagrams for use by attorneys in court presentations; may testify in court as to investigative findings.
• Conducts field investigations and interviews for the purpose of welfare fraud prevention and explains program fraud prevention requirements and reviews case files.
• Collects and documents information and statements and prepares written reports.
• Performs any and all other work as needed or assigned.

Requirements

• Knowledge of a wide variety of the functions of a law enforcement agency. Duties include research, retrieval, retention, and transfer of evidence.
• Knowledge of variety of interviewing techniques; research methods and techniques; and of investigative techniques.
• Knowledge of police functions, laws, rules, evidence collection and court procedures.
• Knowledge of the functions, laws, rules, and procedures of the specialized Unit within the Department.
• Ability to