Inventory Quality Lead

FCP Euro is seeking an Inventory Count Quality Lead to join our Distribution Center - Inventory department. In this role, you will work alongside the Inventory Leadership team and other Fulfillment Center (FC) leaders to improve inventory accuracy, operational efficiency, and overall inventory health. You will share responsibility for the presentation, organization, and cleanliness of physical inventory and electronic records. As a Lead, you will guide the Inventory Quality team to achieve KPIs, meet goals, develop team members, support management operationally, and spearhead quality initiatives. FCP Euro is the trusted home and online destination for European car owners and professionals. Family-owned since 1986, our mission is to make European vehicle ownership more enjoyable and enduring by delivering the highest quality parts, knowledge, and support people can rely on. At FCP Euro, we exist to empower owners and professionals with the confidence and support to care for their European cars properly. That commitment has made us more than a retailer, but a long-term partner for those who value quality, expertise, and trust throughout the life of their vehicle. Key Responsibilities & Accountabilities Lead daily ICQA operations by setting expectations, assigning work, monitoring KPIs, and coaching team membersLead count teams with daily cycle count projects. Coordinate with FC Leads, management, and evening teams on inventory impacts, staffing needs, and operational challengesOversee daily inventory reviews, project logs, weekly assignments, and progress toward quarterly inventory health goalsMaintain production and inventory reports, complete Standard Work, and ensure timely, accurate Zendesk updates and Jira product error ticketsAnalyze IB and OB error trends by location, section, inventory type, and associate; coordinate targeted counts and corrective actionsSupport outbound order verification, quality audits, and pick/pack error resolution, prioritizing complex and urgent ordersTrain employees on processes, safe work practices, and department expectations; assess performance and identify training gapsProvide operational guidance, escalate issues, and oversee inventory operations in management’s absence Experience & Skill Requirements 3+ years of inventory experience, including counting, replenishment, and/or stock efficiencyPrior experience leading or training team membersStrong attention to detail, analytical skills, and the ability to identify root causes and improve processesStrong verbal and written communication skills, including presenting findings and solutions to managementProficiency in Google Workspace or Microsoft Office; WMS experience preferredAbility to move up to 60+ lbsValid driver’s license and willingness and ability to train on warehouse machinery, including powered industrial trucks (PIT) Required Education & Certifications High School DiplomaForklift CertificationValid Driver's License Benefits & Perks Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. Company HSA contribution120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time, plus Company Holidays401(k) with Company deposit and matchDiscounted prices on our catalog of European car parts Compensation $23/hr + depending on experienceQuarterly bonus opportunity of up to $900 FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law. Powered by JazzHR r9vx8IoxNw