Inventory Operations Lead

Core Responsibilities

• Execute all aspects of inventory management: intake, counts, pricing, transfers, recalls, stocking, and compliance.
• Maintain accurate counts and records in METRC and POS systems.
• To ensure accuracy, conduct recurring audits, spot checks, and cycle counts.
• Develop and maintain strong vendor relationships.
• Analyze and action inventory reports in partnership with Store Management.
• Ensure compliance with state and local cannabis regulations.

Store Operations

• Supervise daily store operations to ensure efficiency and compliance.
• Oversee opening and closing procedures, cash handling, and merchandising.
• Support the implementation of company policies, legal regulations, and operational improvements.
• Ensure facilities issues are rectified to ensure an excellent customer experience.
• Maintain organization and cleanliness in back-of-house areas to ensure safety and compliance.
• Support product merchandising and ensure displays meet company and compliance standards.

Leadership

• Train and coach team members, fostering a culture of continuous learning, development, and accountability.
• Act as a key point of contact between store management and staff.
• Utilize critical problem-solving skills to recommend improvements and escalate issues appropriately to management.
• Build a culture that aligns with the core values of the organization.
• Be a champion of change.

Customer Experience

• Leads the front of house store team to create an exceptional experience for customers and employees, and to exceed sales goals.
• Engage with customers on the sales floor when needed, answering questions and recommending products.
• Provides a welcoming and compliant customer check-in at reception.
• Participate in community engagement, field marketing, social media, and local events to represent the Embarc brand.
• Builds customer retention using company loyalty programs.

Skills

• Strong leadership and communication skills with both staff and vendors.
• Strong communication skills.
• Deep understanding of inventory control and compliance procedures.
• Highly organized, detail-oriented, and able to prioritize multiple responsibilities.
• Able to lead and motivate a team in a fast-paced retail environment.
• Proficiency in retail systems, compliance software, and reporting tools.
• Customer service skills.
• Respectful team player.
• Ability to work in a rapidly evolving industry.

Qualifications

• Experience with Metrc Track and Trace system.
• Experience with the Treez POS system.
• Leadership or supervisory experience in retail or operations.
• Experience with computerized inventory and compliance systems.

Pay

Base hourly pay for this position is $22.36. At our Woodland store, team members average approximately $3.04 per hour in tips. Tips are not guaranteed and may vary based on shift, business levels, and seasonality.

Schedule

This is a full-time role in a retail store open 365 days a year. Evening, weekend, and holiday shifts are required based on business needs.

Benefits

• Health, dental, vision, and life insurance
• Paid time off
• Employee discounts
• Professional development support
• Referral program

Equal Opportunity

Embarc is an equal opportunity employer. All qualified applicants will be considered without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, or current employment status.