Inventory Control Specialists

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service! Check out our company page https//www.imagefirst.com/company/ This is a position requiring the employee to establish, maintain and build strong customer relationships through responsive and creative service strategies. This position starts at $19.50 per hour and will work at the Memorial Hospital in Jasper, Indiana (47546) RESPONSIBILITIES Knowledge Practical insight specific to the textile services industry and operationsCommunication Excellent oral, written, phone and face to faceDecision Making Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual informationProfessionally respect and embrace our company’s Goals and ValuesManage customer inventory (audits, scrub counts, linen reconciliations)Provide support to facilitate improvement with working relationships and inter-departmental cooperationConduct daily clean return audits as neededEnsure 100% completion of quarterly customer contacts and auditsManage and maintain accurate inventory at customer locations.Conduct customer Goodwill visitsManage daily communication of customer interactions to DSM/GMAccount improvement with new products and services MINIMUM QUALIFICATIONSExperience in material and inventory managementMinimum of 1-year experience with customer service and ensuring customer satisfactionHigh School Diploma required; some college coursework preferredSome delivery or route experience preferredMust be computer literateMust have a clean driving recordAbility to lift 50+ pounds and push and pull carts of linenPREFERRED QUALIFICATIONSAbility to analyze sales opportunities and assess customer needs Excellent leadership, interpersonal, motivational, and customer service skillsDetail-oriented with excellent follow up, creativity, problem solving, conflict management, and organizational skillsAble to interpret reports and performance tracking mechanismsHigh energy with the ability to multi-taskAbility to maintain a pleasant and positive attitude under unpleasant and diverse situation Required CompetenciesBe Respectful Value all we come in contact withBe Remarkable Create a positive moment with every interactionBe Safe Keep ourselves and those around us safeBe Honest Be guided by truthfulness in all we do BenefitsWeekly payMedical, Dental, Vision Pet, Legal, and Hospital Indemnity Insurance 401k (match)Paid Time Off PackagePaid Parental LeaveTuition Reimbursement Referral ProgramGreat company cultureCollaborative team environment EOE / Drug-Free Workplace We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.