Inventory Control Lead - Auburn

About North Coast

North Coast provides electrical products and services to contractors throughout Oregon, Montana, Idaho, Alaska, and Washington. As part of the Sonepar group—the world’s #1 electrical distributor with over 45,000 associates—North Coast offers a supportive culture, great benefits, and opportunities to grow your career while contributing to a more sustainable future.

Responsibilities

• Manage physical daily cycle counts and research and correct inventory‑related variances, providing accurate data and reports using Eclipse and/or Excel.
• Observe, audit, record, report, and correct discrepancies across all inventory control and returns operations.
• Accountable for job‑site clean‑up returns, daily returns, and RMA/RGA processing.
• Correspond with Sales Writers regarding restock percentages and accurate customer credits.
• Work with the returns team on customer or vendor RGA’s that require inventory control involvement.
• Collaborate with the Counter Team to facilitate timely and accurate returns of canceled orders and counter returns.
• Keep Warehouse In‑Process/Status queues clear and compliant with end‑of‑month guidelines.
• Serve as the primary responder and problem‑solver for return‑related emails and inquiries.
• Identify performance barriers, assist management in root‑cause analysis, and develop action plans to resolve issues.
• Provide guidance, support, and problem‑solving assistance to associates while promoting accuracy and process compliance.
• Assist with system enhancements and process improvements, recommending changes that improve inventory accuracy, return processing, and operational efficiency.
• Monitor and promote safe work practices in accordance with company safety policies and guidelines.
• Work effectively in a multitasking environment.
• Operate a forklift or become certified to operate a forklift and other PIT equipment.
• Other duties as assigned.

Qualifications

• Committed to 100 % accuracy and doing tasks right the first time (DIRTFT).
• Proactive communication skills with the ability to communicate effectively both orally and in writing.
• High level of organization and strong follow‑through on tasks.
• Ability to motivate, foster teamwork, and provide positive reinforcement.
• Team‑oriented approach with excellent customer service skills.
• Advanced knowledge of computer software including Microsoft Word, Excel, Outlook, WMS (preferably Eclipse), and other relevant applications.
• Fluent in warehouse operations, inventory control, returns processes, and system workflows.
• Strong analytical and problem‑solving skills with the ability to identify discrepancies and recommend corrective actions.
• Self‑starter with a quality‑focused approach and willingness to improve the knowledge and skill level of self and others.
• Previous warehouse, inventory control, or returns experience preferred.
• Complete Forklift Operator/PIT Certification within the first five days.

Physical Requirements and Work Environment

• Repetitive lifting and pulling of heavy objects (50 + lb).
• Mix of warehouse and office work environments.
• Frequent computer, phone, and scanner usage.
• Usual 40‑hour work week, Monday through Friday; occasional evenings and weekend hours may be required based on business needs.
• Requires punctual and reliable on‑site attendance.

Additional Requirements

• Must be authorized to work in the United States without current or future visa sponsorship.
• Employment contingent upon successful completion of pre‑employment requirements (background check, drug screening, credit check, motor vehicle record review) as permitted by law.

Pay

Non‑exempt position eligible for overtime. $24.42 – $30.53 per hour, depending on experience.

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Tuition reimbursement
• Employee referral bonus
• Opportunity to become a shareholder
• Employer‑paid short‑ and long‑term disability
• Employer‑paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)
• Military‑friendly company and employee resource groups (ERGs)