Inventory Control Lead

About DC International

DC International is a vertically integrated ecommerce company and home to two fast-growing direct-to-consumer brands: Coverstore and Leatherology. What does it mean to be a vertically integrated company? It means working alongside a diverse team of creators, marketers, analysts, developers, designers, and innovators. It means overseeing the complete, end-to-end product lifecycle. With our headquarters in Carrollton, Texas and a wholly owned manufacturing facility in Asia, DC International is uniquely positioned to create a great customer experience from start to finish. Since 2005, our mission has been simple: to bring customers products that matter. We do this by marrying timeless design, innovative technology and an unwavering commitment to quality. Over the last 15+ years, we have grown from a small family business into one of the industry’s leaders in product excellence and superior service. Despite our success, we never forget our humble beginnings and the customer-first values upon which we were founded.

Responsibilities

The Inventory Control Lead supports accurate, efficient, and reliable management of warehouse inventory across multiple brands. This role focuses on daily cycle counts, discrepancy resolution, receiving verification, and flagging issues to management to help maintain a high standard of accuracy across all brands and storage locations.

Daily responsibilities include:

• Perform bin accuracy checks and resolve discrepancies such as lost items, shorts, over-picks, and mismatches as they happen in real time.
• Execute daily cycle counts and conduct recounts when required.
• Review and resolve virtual staging bin discrepancies within the warehouse management system, including inventory that may be stranded in non-physical holding locations.
• Document root causes for inventory adjustments, errors, and exceptions.
• Process inventory adjustments using proper adjustment codes to ensure accurate bookkeeping.
• Support receiving by verifying inbound shipment counts and assisting with PO receiving from containers and air shipments.
• Flag and escalate misrouted shipments immediately.
• Verify country-of-origin labels on items that carry multiple country-of-origin variants.
• Confirm the correct item barcode is being scanned at the pack station.
• Flag label discrepancies to management same day.
• Watch for cross-brand UPC conflicts where a barcode scans to the wrong brand's item record.
• Assist pick and pack teams with inventory-related questions and bin issues.
• Flag planogram discrepancies to management as SKUs shift, new issues arise, or volume changes occur.
• Communicate findings and notable issues to management.

Weekly responsibilities include:

• Perform scheduled cycle count batches according to the audit calendar.
• Investigate customer mis-ship complaints by reviewing affected SKUs and documenting root causes.
• Identify discrepancies and note repeat offenders such as specific SKUs, bins, or processes.
• Flag replenishment bin min/max settings that appear obviously out of range to management for review.
• Meet with management to review weekly shrink findings and open issues.

Monthly responsibilities include:

• Conduct assigned audits across warehouse aisles, zones, or departments.
• Assist with planogram updates for all brands as directed by management.
• Compile shrink data and document patterns for management review.
• Reconcile variances found on cycle count reports.
• Follow SOPs and flag needed changes to management as new issues or process changes arise.
• Ensure bin labels, signage, and 5S condition remain in good shape.
• Gather data for the monthly metrics report: shrink percentage, adjustment totals, accuracy rates, and root-cause summaries.
• SKU location support: assist management with assigning new SKUs to bin locations and releasing depleted bins in the WMS.
• FIFO compliance audit: pull a sample of multi-bin SKUs and verify that production lot or date codes on inbound cartons confirm oldest stock is being consumed first.

Yearly responsibilities include:

• Support full physical inventory counts.
• Compile year-over-year shrink data and provide findings to management for review and reporting.
• Flag recurring inventory process issues to management.
• Assist management in updating warehouse zone maps, slotting logic, and storage layout as required.