Intune Engineer

About the role

Support Intune administration and endpoint troubleshooting under senior engineering direction. The position operates in a large, federated federal IT environment and must balance enterprise standards with the operational needs of individual centers and offices.

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Business Services, Health, Infrastructure and Engineering, Mission Optimization, Technology and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people.

Responsibilities

• Assist with device enrollment and compliance
• Support policy and application deployments
• Monitor device management dashboards
• Document incidents and procedures
• Escalate complex issues and support testing
• Perform approved device enrollment and policy validation tasks
• Monitor deployment status and flag noncompliant or unhealthy devices
• Assist with application assignments and Autopilot support
• Document symptoms and reproduction steps before escalation
• Test low-risk changes under senior review
• Build PowerShell and Graph proficiency

Requirements

• Ability to obtain, maintain and access classified information at the Public Trust level
• Two or more years in Windows endpoint support
• Foundational Intune and Entra ID skills
• Must independently meet contractual Cloud Engineer III qualifications
• Demonstrated ability to document technical work, communicate with federal stakeholders, and execute within formal change, security, and operational governance processes
• Ability to work across distributed technical teams and manage competing operational priorities
• Experience with enterprise-scale endpoint management, cybersecurity operations, and service transition practices
• Experience using automation, metrics, and documented quality controls to improve repeatability and service outcomes
• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a closely related technical field
• Minimum of two (2) years of relevant experience in Windows endpoint support
• Prior support of large federal civilian agency environments preferred

Benefits

• Medical, Dental, Vision insurance (eligible first day of hire for full-time employees)
• Company Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401(k) with immediate vesting
• Professional Development Assistance
• Legal Aid Assistance Program
• Family Planning / Fertility Assistance
• Personal Time Off
• Observance of Federal Holidays (11 federal holidays)
• Employee Assistance Program (EAP)
• Training and Development Opportunities

Pay

Estimated pay range: $96,555 to $100,000, with the final offer contingent on location, skillset, and experience.

Physical Demands

Work is primarily performed in an office environment. Regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers, printers and light traffic. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.