Intune Administrator (Windows & macOS Endpoint Management)

Key Responsibilities

• Configure and manage Microsoft Intune for Windows and macOS device lifecycle management
• Design and implement device compliance policies, configuration profiles, and security baselines
• Manage endpoint protection, disk encryption (BitLocker/FileVault), and conditional access enforcement
• Monitor device health, compliance posture, and remediation actions
• Configure and manage Entra ID (Azure AD) device join and hybrid join scenarios
• Implement Conditional Access policies for device-based access control
• Support identity-driven security controls including MFA and Zero Trust alignment
• Troubleshoot device registration and authentication issues
• Design and implement Windows Autopilot provisioning workflows
• Automate device onboarding, configuration, and application deployment
• Define provisioning strategies aligned to enterprise standards
• Support migration from traditional imaging to modern provisioning
• Manage co-management between SCCM and Intune workloads
• Support application packaging, patching, and OS deployment via SCCM
• Maintain SCCM infrastructure, health, and integrations
• Deploy and manage applications using Intune
• Configure Microsoft updates, patch policies, and compliance reporting
• Manage application lifecycle including versioning and updates
• Manage macOS devices via Intune including enrollment and security configurations
• Ensure compliance with enterprise security standards
• Generate reports on device compliance, patching, and security posture
• Provide insights for continuous improvement
• Provide L2/L3 support for endpoint-related issues
• Troubleshoot device enrollment, policy conflicts, and provisioning failures

Required Skills & Experience

• Microsoft Intune & Endpoint Manager
• Entra ID (Azure AD)
• Windows Autopilot
• SCCM (ConfigMgr)
• Windows 10/11 and macOS administration

Additional Skills

• PowerShell scripting
• Endpoint security tools (Defender preferred)
• Application packaging

Preferred Qualifications

• Microsoft certifications
• Experience in enterprise endpoint environments
• Exposure to AVD or modernization programs

Key Competencies

• Strong troubleshooting and analytical skills
• Communication and stakeholder management
• Security-first mindset