InterQual Senior Clinical Education Consultant (RN) - Remote

Primary Responsibilities

• Customer Education and Consulting Services
• Delivers education on services that will include IQCI, IQCER and RM Implementations clients, including InterQual Customize and or Coordinated Care
• Provides customized customer mentoring services to enhance the educational experience
• Collaborates with Services, Product and Project Management and Technical teams to provide feedback for improved Customer experience, software, implementations, etc.
• Solves complex education issues as a subject matter expert
• Documents each education session conducted within identified timeframe, ensuring notes are complete and concise

Development and Maintenance of InterQual Programs and Services

• Aids in defining new service offerings working closely with the Director of InterQual Clinical Services
• Aids in the development of new programs and education delivery methods for all software programs that deliver InterQual
• Provides recommendations for new InterQual education materials that contain complex subject matter in conjunction with product management, software engineering or technical writers
• Maintains and updates InterQual education materials as assigned (case studies, competency exams/quizzes and/or exercises) to augment education sessions including education materials, and internal and external InterQual Toolkit

Maintaining and Updating InterQual Programs and Services

• Works closely with the Client Learning and Development team to develop new education materials including new case studies
• Aids in coordinating material updates to ensure accurate material use for internal and external education sessions, including IQCI, IQCER, Customization and Coordinated care