Interpreter, Spanish

Description

POSITION SUMMARY: Primarily responsible for interpreting health information between English and Spanish for clients receiving Family Planning, Adult Health/STD services at the Tulsa Health Department. May be asked to assist other clinical areas with translation/interpretation services as needed.

Examples of Duties

• Secures client health history by interpreting the history form for clients.
• Interprets explanations for obtaining screening tests and diagnostic tests.
• Interprets questions and explanations during physical assessment, routine visits, lab visits, and social worker intake.
• Interprets diagnosis and plans of care for clients.
• Interprets teaching or counseling provided in the clinic.
• Interprets and facilitates referrals to community resources.
• Translates materials from English to Spanish and from Spanish to English.
• Completes Medicaid Eligibility forms for clients and prepares them for mailing.
• Affords assistance in rooming clients for health assessments.
• Performs data entry in PHOCIS software.
• Affords assistance in all clinic programs as needed to improve patient flow by scheduling appointments for clients.
• Communicates with clients through phone calls with appointment reminder information and instructions.
• Act as interpreter liaison for the Tulsa Health Department in conjunction with contract physicians for tubal ligations and vasectomies.
• Cooordinates patient contact and referrals with the Family Planning nurse.
• Affords assistance with application and completion of the SoonerCare plan for eligible clients.
• Affords assistance with clerical duties as needed: answering phones, scheduling appointments, pulling and filing charts, making copies, and sending faxes.
• Completes required training in support of duties and responsibilities.
• Other duties as assigned, including those required to fulfill activities in support of public health emergency operations.

Typical Qualifications

• Education: High school diploma or equivalent required.
• Experience: Two years of experience in translating/interpreting. Experience in a medical office preferred.
• Knowledge and Skills: Ability to speak, read, and write Spanish and English at various educational levels in a wide range of circumstances. Ability to relate to people of all ages, races, socio-economic backgrounds, and cultures. Effective oral and written communication skills when working with various community organizations and interacting with diverse groups of internal and external contacts. Effective interpersonal skills in working with personnel at all organizational levels. Good communication skills with clients in completing forms and records to assure confidentiality in collecting and protecting personal health information (PHI). Flexibility in acquiring and learning new tasks. Bilingual (Spanish/English) required.
• Licenses: None

We Offer

• Competitive Salary
• Paid Holidays (typically 13 days per calendar year + 2 floating holidays)
• Paid Time Off (PTO) 20 hours per month
• Extended Sick Leave (ESL)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance and Supplemental Life Insurance
• Accidental Death and Dismemberment Insurance
• Short- and Long-Term Disability Insurance
• Critical Illness Care Plan including Cancer*
• Accident Plan
• Hospitalization Plan
• Supplemental and Whole Life Plans
• Legal and Identity Theft Protection Plans
• Public Service Loan Forgiveness
• Cost of Living Adjustments (COLAs)
• Retirement Pension Fund with a 5-year vesting period.
• Investment Benefits (e.g., 401A Employer/Employee Matching Fund (max. $150 per month), 457 Deferred Compensation Plan).
• Post Employment Health Plan (PEHP) - employer contributes 1% of the employee’s salary per year and unused employee sick leave is transferred to PEHP account upon retirement
• Employee Assistance Program
• Working 4 Balance - Workplace Wellness Program
• Promotional Opportunities
• Flex Plan
• Tulsa Municipal Employees Federal Credit Union
• THD employment qualifies for nursing education loan repayment through the NURSE Corps Loan Repayment Program.