Internet Sales Specialist

About the role

Bill Dube Ford Toyota has proudly served the Seacoast for over 50 years as a family-owned dealership known for exceptional customer care, community involvement, and a commitment to excellence. We continue to grow, and we’re looking for motivated, customer-focused individuals to join our award-winning team.

We are seeking an Automotive Internet Sales Consultant to handle online customer inquiries and assist clients in their search for a new vehicle. This is both a customer-facing and digital communication role designed for someone who enjoys engaging with people, learning new skills, and being part of a fast-paced, team-oriented environment. No prior automotive experience is necessary — we’ll provide comprehensive training to help you succeed. Previous sales experience in another industry is a plus but not required.

Responsibilities

• Respond promptly and professionally to all internet and phone inquiries regarding new and pre-owned vehicles.
• Build rapport with potential customers through clear, friendly, and informative communication.
• Schedule appointments for customers to visit the dealership and meet with sales consultants.
• Assist walk-in customers with vehicle information, availability, and test drives as needed.
• Maintain an organized follow-up process using CRM tools to track customer interactions and progress.
• Work collaboratively with the sales and management team to ensure a smooth and enjoyable buying experience.
• Maintain product knowledge on all Ford and Toyota models, current incentives, and dealership promotions.
• Contribute to team goals and dealership performance standards.

Qualifications

• Positive attitude, strong communication skills, and a genuine desire to help others.
• Basic computer literacy and ability to learn dealership CRM systems.
• Professional appearance and demeanor.
• Self-motivated with the ability to manage time effectively.
• Valid driver’s license and clean driving record.
• High school diploma or equivalent required.

Benefits

• Paid training and ongoing development opportunities.
• Competitive compensation plan with performance-based bonuses.
• Health, dental, and retirement benefits.
• Supportive, team-oriented environment with opportunities for advancement.
• The stability of working with a well-established, family-owned dealership.