Internet Sales Lead

Job Description

Your Responsibilities on the Team

Your Toolbox

Physical & Office/Site Presence Requirements

Lennar Total Rewards

The Internet Sales Lead at Lennar supports the sales pipeline through timely responses to internet inquiries and provides operational and administrative support to the Internet Sales Manager (ISM).

• Respond to online customer inquiries and provide standard information to support the sales process.
• Communicate promptly and effectively through approved communication channels, including email, live chat, phone, and 1-800 numbers.
• Maintain and update digital and community reference materials.
• Communicate with customers regarding the sales process by providing timely, accurate information on products, communities, financing options, and incentives.
• Enter, track, and update customer activity and information, including outreach for available homes and inventory.
• Congnorate with the Marketing team for electronic distribution of marketing materials and maintain up-to-date product and community offerings.
• Attend sales meetings, community events, and training programs.
• Work assigned schedules, including evenings and weekends, based on business needs.

Supports the ISM with scheduling, calendar management, and meeting coordination.

• Assist the ISM(s) with scheduling, calendar management, and meeting coordination.
• Attend key team meetings on behalf of or alongside the ISM, capturing notes and action items as needed.
• Assisting with routine inquiries by relaying information for the Internet Sales Team and following established protocols.
• Support ISM administrative tasks including preparing, distributing, and tracking of reports, communications, and follow-up activities as directed.

• High School Diploma or equivalent; college degree preferred.
• Experience in sales, with preference for telephone and real estate experience; prior experience in a lead or senior role preferred.
• Strong interpersonal, communication, and organizational skills; ability to work independently and support team leadership.
• Demonstrated ability to handle competing priorities and exercise sound judgment in a fast-paced environment.
• Valid Driver's License and reliable transportation; real estate license may be required for specific locations.

This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

Lennar Total Rewards

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.