Internet Sales Consultant

Position Overview

The Internet Sales Consultant will play a key role in responding to online inquiries, assisting customers with vehicle selections, and helping to facilitate a seamless car‑buying experience. This is a fast‑paced, high‑energy position that requires strong customer service skills and the ability to manage multiple tasks while delivering exceptional service to online customers.

Key Responsibilities

• Respond promptly to online leads, emails, and chat inquiries from prospective customers.
• Assist customers in finding the right vehicle by providing detailed information about available models, features, pricing, and financing options.
• Schedule appointments, test drives, and follow up with customers to ensure a smooth sales process.
• Work closely with the sales team to ensure customers' needs are met, providing a seamless transition from the online inquiry to the in‑dealer experience.
• Maintain accurate records in the CRM system and follow up with leads in a timely manner.
• Demonstrate strong product knowledge, particularly the Ford lineup, to address customer questions and help them make informed decisions.
• Provide excellent customer service and go the extra mile to ensure a positive online car‑buying experience.

Qualifications

• Proven sales experience, preferably in an automotive or internet sales environment.
• Strong customer service skills with the ability to build rapport and listen to customer needs.
• Ability to thrive in a fast‑paced environment and handle multiple inquiries and tasks without sacrificing attention to detail.
• Tech‑savvy: proficiency with digital communication tools and CRM software.
• Team player: willingness to collaborate with the sales team to meet sales goals.
• High School Diploma or equivalent required; further education is a plus.

Compensation & Benefits

Competitive weekly salary plus commission, with internet earners making over $150K a year. Annual base pay range: $55,000 – $75,000. Monthly bonus incentives are also offered.

• Health insurance
• 401(k) with company match
• Dental insurance
• Health savings account
• Life insurance
• Employee discount
• Opportunities for career growth and advancement within the company
• 2‑week paid training

Schedule

• 10‑hour shift or 8‑hour shift
• Monday to Friday
• Weekends as needed