Internet Sales Consultant
Faulkner Automotive Group is a family-owned and -operated group serving Central and Southeastern Pennsylvania with 31 dealership locations and 23 franchises.
About the role
As an Internet Sales Consultant, you will interact with customers accessing the dealership website to answer questions on inventory, product features, benefits, and prices. You will respond to all inquiries in a timely manner, stay up-to-date on inventory and online promotions, and bring interested customers into the dealership to meet with a sales team member. Follow-up is key throughout all stages of the sales process, including with leads, sold, and unsold customers to ensure satisfaction. With a competitive salary plus commission for appointments set and deals completed, earning potential is unlimited.
Responsibilities
- Respond to customer inquiries about inventory, product features, benefits, and pricing
- Stay current on all inventory and online promotions
- Convert online leads into in-person dealership visits
- Follow up with leads, sold, and unsold customers to ensure satisfaction
Requirements
- High School Diploma or equivalent (Bachelor’s Degree preferred)
- Minimum of 2 years experience in retail or internet sales preferred
- Commitment to exceptional customer service
- Strong written and oral communication skills
- Ability to work well in a team environment
- Ability to understand manufacturer’s specifications and/or pass manufacturer tests
- At least 18 years old with a valid driver’s license
Benefits
- Medical, dental, and vision coverage
- 401k with company match
- Paid time off and paid holidays
- Employee discounts
- Employee referral bonuses
- Annual reviews and merit increases
Schedule
Monday through Friday plus 1-2 Saturdays a month, typically 40-42 hours per week.