Internet Sales Consultant

About the role

We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. At Mossy Auto Group, our employees are our most valued asset. Our mission is to create an environment of high integrity and mutual respect that nurtures openness, creativity, and innovation. As a family-owned and operated business, we consider each employee an extension of the Mossy family.

Responsibilities

• Monitor and facilitate internet leads, determining customer’s vehicle needs.
• Maintain a follow-up system that encourages repeat and referral business.
• Understand automotive terminology and stay updated on technological changes in products, features, and accessories.
• Handle vehicle delivery to customers.
• Answer customer calls and schedule follow-up sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates.
• Provide customers with initial product information.
• Apply ethical selling techniques while complying with all company, DMV, state, and federal requirements.
• Present initial financing options based on customer needs.
• Follow up with old and new leads.
• Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management.
• Utilize CRM tracking system daily.

Requirements

• At least one previous role based in strong sales experience.
• Team player attitude with a prompt and courteous demeanor.
• Enthusiastic personality and professional appearance.
• Strong computer skills and excellent knowledge of the web.
• Good data entry skills.
• Valid California driver’s license and clean driving record.
• High school graduate or equivalent.

Pay

Employees in this position will primarily be paid commissions, with applicable minimum wage for non-sales work and rest periods. Commission amounts vary based on performance, with expected average annual earnings of approximately $65,000 to $130,000.

Benefits

• Medical, dental, and vision insurance.
• Group insurance plans and discounts.
• 401K retirement savings plan.
• Paid vacation.
• Disability insurance.
• Life Assistance Program (LAP).
• Basic life, dependent, and accident insurance.
• Growth opportunities and paid training.
• Employee purchase incentives.
• Flexible work schedule.
• Discounts on products and services.
• Direct deposit.
• Health and wellness programs.