Internet Sales Consultant
About the role
We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Responsibilities
- Monitor and facilitate internet leads
- Determine customer's vehicle needs
- Maintain a follow up system that encourages repeat & referral business for Mossy
- Understand the terminology of the Automotive business and keep abreast on technological changes in the product, features, and accessories
- Include vehicle delivery to customers
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information
- Apply ethical selling techniques; complying with all company, DMV, State and Federal requirements
- Present initial financing options based on customer needs
- Follow up with leads old and new
- Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
Qualifications
- At least one previous role based in strong sales experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Excellent knowledge of the web and good data entry skills
- Professional appearance
- Valid CA drivers license and clean driving record
- High school graduate or equivalent
Pay
Employees in this position will primarily be paid commissions, however they will also be paid the applicable minimum wage for non-sales work and for rest periods. Commission amounts vary based on performance, with the expected average annual commission earnings of approx. $65,000 to $130,000.
Benefits
- Medical, Dental & Vision Group Insurance Plans & Discounts
- 401K Retirement Savings Plan
- Paid Vacation
- Disability Insurance
- LAP (Life Assistance Program)
- Basic Life, Dependent & Accident Insurance
- Growth Opportunities
- Paid Training
- Employee Purchase Incentives
- Family Owned & Operated
- Health & Wellness
- Flexible Work Schedule
- Discounts on Products & Services
- Direct Deposit