Internet Sales Associate (PART-TIME/FULL-TIME)

About the role

As an Internet Sales Associate, you will continuously maintain the company’s online thrift store, including eBay and the St. Matthew’s House Shopify account. You will engage online customers, generate new customers to increase online sales, and analyze data and metrics to inform management of product and sales trends. We seek an innovative, out-of-the-box thinker who thrives in a fast-paced environment and enjoys challenges.

Responsibilities

• Maintain the company’s online thrift store and eBay store.
• Generate and review data and metrics to identify trends and make recommendations for product and pricing changes.
• Maintain and improve website functions.
• Take detailed, clear, and appropriate photos, and write concise and accurate descriptions for online listings.
• Oversee execution of online orders, including fulfillment, packing, and shipping.
• Ensure customers receive prompt, courteous, and effective service.
• Achieve monthly sales goals.

Requirements

• 2 years of e-commerce experience in a creative, fast-paced environment.
• Working knowledge of Shopify and eBay.
• Technical savviness, including experience with website functionality.
• Excellent written and spoken communication skills.
• Up-to-date with the latest online sales practices and pricing trends.
• Strong time management and project management skills.
• Ability to think creatively and problem-solve when faced with new challenges.
• Must be able to lift/carry equipment up to 25 lbs.
• High school diploma or equivalent.

Working Conditions

• Schedule flexibility and the ability to work in a fast-paced environment.
• Works with confidential information.