Internet Sales Associate

Essential Job Functions

• Follow our trusted door-to-deal sales process to close E-lead customers remotely
• Receive leads and work them through to a closed sale
• Quickly and effectively respond to customers via company platforms and online sources, moving customers from email to phone or video to build rapport and momentum
• Prepare and present accurate quotes, negotiate terms, secure deposits, and guide customers through credit applications and trade appraisals
• Maintain a working knowledge of each product being sold, with the ability to speak credibly to floor plans, features, and comparisons
• Close sales effectively by working closely with the F&I team and coordinating delivery logistics with the customer's store
• Maintain an active, documented relationship with each customer in DP360 throughout the sales cycle
• Follow up and commit to a no-pressure, high-integrity approach with each customer
• Maximize conversion on assigned leads while delivering a customer experience that earns repeat and referral business
• Generate ideas to exceed sales goals and demonstrate best revenue-generating practices to the team and organization
• Stay on top of market trends, the RV industry, and current dealership inventory
• Be enthusiastic and have strong communication with customers, employees, and management

Qualifications

• Education: High school diploma or equivalent is required
• Licenses & Certifications: Must be able to obtain State Salesperson License if required by state regulations. Willingness to complete manufacturer and company product certifications as required for the role
• Experience: Must be able to obtain State Salesperson License if required by state regulations. Willingness to complete manufacturer and company product certifications as required for the role
• Abilities: Demonstrated excellent computer skills, oral and written communication skills, along with excellent interpersonal skills. Proven ability to close sales and manage a full remote sales cycle independently. Ability to work flexible hours, as required. Hours may include evenings and weekends. Ability to multitask in a fast-paced environment. Reliable and strong work ethic. Commitment to superior customer service. Ability to work independently as well as on a team. Self-motivated and able to work under minimal supervision. Ability to use a computer and other office equipment. Proficiency with MS Office. Knowledge of, or ability to learn, company systems applications, including DP360 as the company's CRM, Motility, and other software as applicable.