International Trade Services Analyst Sr (International Trade)

About the role

The International Trade Analyst Sr within PNC's International Trade Product Delivery organization is based in Cleveland, OH. This role supports clients engaged in importing and exporting goods by processing documentary collection transactions, including new transaction setups, amendments, document handling, and payment processing.

Responsibilities

• Process import and export documentary collection transactions in accordance with established procedures, regulatory requirements, and service level expectations.
• Review and process shipping and trade-related documents received from clients and international financial institutions.
• Accurately enter transaction details into trade finance systems while maintaining a high level of attention to detail and data integrity.
• Perform sanctions screening by manually identifying and entering all associated parties, entities, vessels, and locations into compliance monitoring systems.
• Conduct transaction-level compliance reviews, including assessment of high-risk goods, high-risk countries, pricing validations, and other trade-related risk factors.
• Process a variety of transaction types, including new documentary collections, amendments, and payment settlements.
• Prepare and distribute customer notifications regarding documentary collection transactions and related documentation.
• Manage physical shipping documents, including document filing, retention, preparation of courier packages, and tracking of document deliveries.
• Prioritize and complete daily workloads while meeting established deadlines and service standards across multiple transaction types.
• Communicate professionally with clients, international banking partners, and internal business partners primarily through email and occasionally by telephone.
• Identify and escalate transaction discrepancies, documentation issues, compliance concerns, or operational risks to management as appropriate.
• Assist with process improvement initiatives and support departmental goals related to quality, efficiency, risk management, and client service.

Requirements

Experience with trade finance products, including Documentary Collections, Letters of Credit, or other international trade services.

Knowledge of international trade regulations, sanctions compliance, anti-money laundering requirements, and trade risk controls.

Experience working with document review, transaction processing, or operational compliance functions.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
• Preferred Skills: Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)
• Competencies: Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures
• Work Experience: Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Education: Bachelors
• Certifications: No Required Certification(s)
• Licenses: No Required License(s)

Skills

• Utilizes international trade-specific procedures, rules, guidelines and regulations.
• Evaluates and executes basic to moderate transactions.
• May approve international trade services transactions and processes.
• May have specific responsibility for one or multiple specialized products or functional areas.
• Processes basic to moderate trade transactions of varying risk and financial value in accordance with procedures, rules, guidelines and regulations.
• Identifies exceptions and may address escalated items under supervision.
• Interacts with internal and external stakeholders in completing transactions.
• Administers trade compliance program against all trade transactions and escalates as necessary in order to mitigate bank risk.
• Provides responses and documentation to inquiries and ad hoc requests for basic to moderate international trade products.
• Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
• May review reports to process transactions.

Benefits

• PNC provides a comprehensive range of benefits to meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

Pay

Base Salary: $37,500.00 – $62,500.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

Schedule

Core hours for this role are Monday – Friday, 8:30 am ET – 5:00 pm ET.