International Student Advisor

About the Role

Reporting to the Director of Global Education with a dotted line to the URLA Dean of Students and Success, the International Student Advisor is responsible for designing and delivering services and programs that facilitate the educational, professional, and personal success of international students at the University of Redlands campuses. While based at the LA campus, this role maintains a university-wide scope, serving as a front-line advisor for undergraduate and graduate international students. The ISA works in a highly collaborative environment, partnering closely with the Associate Director of International Student and Scholar Success, the Associate Director of International Admissions, the URLA Dean of Students and Success, and the Program Manager for Study Away and Exchange Programs to ensure a seamless "onboarding-to-graduation" experience. This role is specifically tasked with strengthening support structures for international students within the University of Redlands campuses, bridging the gap in currently decentralized services.

Position Code: 7893
Department: Office of Global Education
Position Type: Temporary, Full-time (40 hours)
Available: Immediately
Posting Date: July 16th, 2026
Application Deadline: Open Until Filled; Apply Immediately

Responsibilities

Duties and responsibilities include, but are not limited to:

• International Student Advising and Support: Serve as the primary point of contact and front-line advisor for all undergraduate and graduate international students (F1/J1) regarding academics, immigration, visa status, employment authorization, and cultural adjustment. Act as an Alternate Responsible Officer (ARO) and Designated School Official (DSO). Develop and update comprehensive informational materials (digital and print) to guide students through complex regulatory and campus processes. Collaborate with the Associate Director of International Admissions to ensure a smooth hand-off from the prospect/applicant stage to enrolled student status.
• Compliance & SEVP Regulation Management: Perform the full range of DSO/ARO duties, maintaining meticulous records in the Student and Exchange Visitor Information System (SEVIS) as required by the Department of Homeland Security and Department of State. Support the SEVIS-related compliance workflow in coordination with the Associate Director of International Student and Scholar Success to ensure university-wide data integrity and a streamlined process on admission, retention and graduation. Stay current on federal regulations and "best practices" to mitigate risk and ensure the University remains in good standing with federal agencies.
• International Student Onboarding & Transition: Co-coordinate with the Associate Director of International Student and Scholar Success and the URLA Dean of Students and Success, programming such as International Student Orientation and International/Out-of-State Welcome Week activities, ensuring students at the LA and Redlands campuses feel prepared for academic life. Work across departments (Registrar, Student Affairs, Student Success, and Student Finance) to streamline the admission and enrollment process, removing barriers for newly arriving international students/scholars. Serve as advisor to international student organizations and provide programs, events, and engagement opportunities to build community among international students. Coach student employees and Global Peer Mentors (GPMs) to provide peer-to-peer mentorship during the transition period.
• International Student Belonging, Persistence & Success: Co-facilitate initiatives that bolster retention and persistence by strengthening support structures for both undergraduate and graduate international students. Develop campus-wide programming to promote cultural integration, sensitivity, and global awareness within the University community. Actively partner with the Associate Director of International Student and Scholar Success and the URLA Dean of Students and Success to identify students facing barriers and implement intervention strategies that support academic and social belonging.
• Global Opportunities & Study Away Integration: Serve as a conduit for global mobility; stay informed on all university Study Away opportunities to provide general information to interested students. Identify and direct interest from students, staff, and faculty regarding outbound programs to the Program Manager, Study Away and Exchange Programs (based in Redlands). Support the integration of exchange students (J-1) arriving from partner institutions, ensuring they receive the same high-level advising and support as degree-seeking international students.

Qualifications

Any combination equivalent to, but not limited to, the following:

• Required Education: Bachelor's degree in a related field or equivalent experience.
• Required Experience: Proven experience in international student advising (F-1/J-1), SEVIS management, or student affairs in a higher education setting.
• Legal Requirement: Must be a U.S. Citizen or Lawful Permanent Resident (as mandated by federal regulations for DSO/ARO eligibility).
• Change-Ready Mindset: Must be comfortable working amid ambiguity, navigating dual (or multiple) systems, and helping shape new, aligned practices.
• Communication: Exceptional cross-cultural communication skills and the ability to navigate complex interpersonal dynamics.
• Self-Management: Demonstrated ability to work independently at a satellite campus (LA) while maintaining strong, collaborative remote ties to the main campus team.
• Travel: Ability to visit the Redlands campus approximately 10 times per year for departmental meetings and major programming events.
• Preferred: Master's degree or comparable professional experience in a field relevant to international student and scholar success (e.g., international studies, language study, or international education). Knowledge of F-1 and J-1 visa requirements, SEVIS, FERPA, and international student support services. Demonstrated experiences and practices in fostering and advancing a diverse, inclusive, and equitable work environment and team, particularly for those from historically marginalized and underrepresented minority populations. Basic familiarity with EAB Navigate, Slate, and/or Colleague.

Pay

Salary Range: $70,304 - $75,500
Hiring Range: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training.

Physical Requirements & Working Conditions

Working Conditions: Standard office setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort.

Physical Demands: Incumbents regularly sit for long periods; walk short distances on a regular basis; may travel to various locations to attend meetings, conduct work and make deliveries; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; climb stairs; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 25 pounds.