International Operations Specialist (19138)

Tasks

• Seek opportunities and challenges in a manner that maximizes profit to PGL while reducing PGL customer supply chain cost
• Cooperate with PGL cross-functional teams to accomplish organizational objectives
• Facilitate day-to-day shipment activity
• Provide status updates to customers
• Process all shipment/transportation activities for key customer accounts
• Provide instructions to external agents per SOP
• Process quoted shipments with operations specialists and agents
• Handle import shipments from origin pickup to delivery
• Follow up with agents on status of shipments
• Provide updates to customers
• Update info and accrue all costs in the operating system
• Adhere to established customer SOP

Select Work Activities

• Select shipment routes, based on nature of goods shipped, transit times, or security needs
• Determine efficient and cost-effective methods of moving goods from one location to another
• Reserve necessary space on ships, aircraft, trains, or trucks
• Arrange delivery or storage of goods at destinations
• Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies
• Assist clients in obtaining insurance reimbursements
• Calculate weight, volume, or cost of goods to be moved
• Complete shipping documentation, such as including bills of lading, packing lists, dock receipts, and certificates of origin
• Consolidate loads with a common destination to reduce costs to individual shippers
• Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments

Establish and Maintain Interpersonal Relationships

• Documenting/Recording Information
• Communicating with Supervisors, Peers, or Subordinates
• Communicating with Persons Outside Organization
• Updating and Using Relevant Knowledge
• Performing Administrative Activities
• Processing Information
• Getting Information
• Interacting With Computers

Skills

• Active Listening
• Speaking
• Critical Thinking
• Time Management
• Complex Problem Solving
• Coordination
• Judgment and Decision Making
• Reading Comprehension

Education and Training

• Education and Training
• Education and Experience