Internal Sales Account Manager

Key Responsibilities

• Manage and maintain relationships with existing customers
• Follow up on ongoing orders and ensure timely reordering
• Monitor customer activity and identify opportunities for growth
• Provide excellent customer service and resolve inquiries efficiently
• Work closely with the sales team to follow up on new leads
• Conduct outbound calls to prospective customers to introduce products and schedule meetings
• Qualify leads and coordinate handoff to external sales representatives when needed
• Process and track customer orders in coordination with operations
• Ensure accurate and timely communication regarding order status
• Support sales team in achieving monthly and quarterly targets
• Send product information, marketing materials, and samples to customers and sales representatives
• Ensure all stakeholders have updated and relevant product information

Required Skills & Qualifications

• Proven experience in account management, internal sales, or customer service
• Strong phone sales and communication skills
• Highly organized and detail-oriented
• Ability to manage multiple tasks and follow up consistently
• Proactive, results-driven mindset
• Experience in healthcare, pharmaceuticals, or medical devices (preferred but not required)

Work Environment

• Full-time, office-based position in Aventura, Florida
• Collaborative work with internal sales and management teams

Compensation

$50,000.00 per year