Internal Medicine Triage Nurse RN

Primary Responsibilities

• Works full time, on site, to support the clinical operations of AMA-PCTriages patients over the telephone.
• Assesses and evaluates their concerns. This includes screening the illness, advising the patient in home self-care when appropriate and facilitating an office visit with physician when necessary.
• Decides and coordinates timeliness of visit i.e., emergency room, urgent, this week, next week, etc.
• Teaches patients (and parents/guardians/family members) about diagnosis, treatment, medications and diet
• Provides emotional support to patients and parents.
• Captures patients' needs with all other departments as needed.
• Completes all required paperwork and documents care rendered in all appropriate locations.
• Uses the electronic medical record to document patient care and to communicate with providers and other staff regarding same.
• Refills patient prescriptions adhering to principles of safety and medical knowledge.
• Assists staff members and stays current with procedures, policies and protocols.
• Maintains patient confidentiality.
• Acts as preceptor for new staff members and students.

Required Qualifications

• Graduate of approved nursing school
• Current Massachusetts nursing license; BCLS
• CPR certification
• Knowledge of ambulatory care nursing for adult and/or pediatric illnesses
• Experience using EMR systems

Pay

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Benefits

In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Equal Opportunity Employer

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.