Internal Medicine Triage LPN

Explore opportunities with Acton Medical Associates, part of the Optum family of businesses. Acton Medical Associates provides exceptional primary care for adult and pediatric patients. Our team of dedicated physicians and skilled professionals deliver personalized, top-notch support to every patient. With a focus on integrity and trust, we foster a care experience that brings confidence to patients and their families. Through our collaborative environment and commitment to clinical excellence, you'll have the opportunity to make a meaningful impact while growing your career.

About the role

The Internal Medicine Triage LPN is responsible for utilizing the nursing process to provide comprehensive care for the patient. He/she is responsible for clinical assessment of patients' needs and implementing a plan of action to accomplish established goals for all scheduled shifts. The Triage LPN must be proficient in clinical skills as well as the process involved in maintaining a smooth flow of patients through the unit. The Triage LPN will understand and utilize established patient care protocols to provide prompt, efficient patient care.

Responsibilities

• Works full time, on site, to support the clinical operations of AMA-PC
• Triages patients over the telephone. Assesses and evaluates their concerns. This includes screening the illness, advising the patient in home self-care when appropriate and facilitating an office visit with physician when necessary
• Responsible to decide and coordinate timeliness of visit (e.g., emergency room, urgent, this week, next week, etc.)
• Teaches patients (and parents/guardians/family members) about diagnosis, treatment, medications, and diet
• Provides emotional support to patients and parents
• Coordinates patients' needs with all other departments as needed
• Completes all required paperwork and documents care rendered in all appropriate locations
• Uses the electronic medical record to document patient care and to communicate with providers and other staff regarding same
• Refills patient prescriptions adhering to principles of safety and medical knowledge
• Assists staff members and stays current with procedures, policies, and protocols
• Maintains patient confidentiality
• Acts as preceptor for new staff members and students
• Weekend rotation is required

Requirements

• Currently licensed as an LPN in the state of Massachusetts
• Current CPR certification
• Experience using EMR systems
• Knowledge of ambulatory care nursing for adult and/or pediatric illnesses

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

Pay

The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, and certifications.