Internal Manager in Training #2709206

Location

12594 EastLake Blvd, El Paso, Texas 79928

Shift Availability

Flexible (Days, Evenings, Overnights + Weekends)

Job Type

Full time

Minimum Qualifications

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to perform the essential duties, responsibilities and work in the conditions described.
• Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
• Ability to supervise and manage the functions listed in the CSR and ASM job description.
• Ability to use a computer, or acquire necessary computer skills for report analysis, inventory control, cash control, counseling notices, etc.
• A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate orally and in writing in English.
• Perform other duties as assigned or delegated by supervisor.

Essential Duties, Responsibilities and Skills

Leadership and Management

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well kept based on Company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Implement non‑discriminatory management practices while hiring, training, counseling, motivating and separating employees.

Site Relationships

• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Promote and ensure a safe, positive public image within the neighboring community.

Training and Development

• Prepare ongoing and timely performance appraisals in writing for all employees, providing proper performance‑based feedback.
• Train all employees to ensure customer service, site image and marketing execution meet Company standards.
• Train all employees on safety procedures and promote safety awareness.

Communication

• Develop methods to ensure that all employees receive proper communication in a timely manner.
• Establish periodic ongoing communication meetings with all site employees and the Market Manager.

Organizing and Planning

• Evaluate and develop specific action plans to address site needs and achieve desired objectives.
• Organize and maintain all site files and manuals.
• Manage and supervise store employees to ensure all required and requested reports are completed accurately and timely.
• Manage and supervise store employees to ensure merchandise is stocked, attractively displayed and priced correctly.
• Ensure all required employment‑related posters and signs are easily accessible to employees.

Financial

• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, and understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform additional financial analysis necessary to maximize sales and net profits.

Working Conditions

• Primarily indoor work, with occasional outdoor tasks such as cleaning parking lots, gas pumps, and removing garbage.
• Occasional exposure to cold temperature extremes while supervising work in walk‑in coolers or freezers.
• Occasional exposure to noise.
• Work with minimal direction and supervision.
• Consistently act as an effective manager, supervisor and leader.