Internal Communications Specialist

About the role

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Our employees shape our future each day.

Entity: Corporate Services

Department: Communication Staff

Location: 3535 Market Street (Remote)

Position Summary

The Internal Communications Specialist serves as a member of the Penn Medicine Communications Department, reporting to the Associate Director for Internal Communications. This role partners with clients to develop appropriate, targeted communication collateral to meet the objectives of assigned projects and organizational priorities. The Specialist will execute communication strategies and assist in developing collateral in support of change initiatives aligned with Penn Medicine strategic goals.

Responsibilities

• Work with entity leaders to identify areas of priority for communication to internal audiences, develop and execute written and multimedia materials to drive awareness of key institutional news and, as applicable, action by employees.
• Manage assigned tasks and small projects, collaborating effectively with clients to devise strategy and execute print, web, and multimedia communications collateral.
• Collaborate with team members to ensure project strategy and tactics are achieved on time and on budget; track projects in traffic management programs from initial concept through to completion.
• Develop clear, concise communications – both written and multimedia – designed to provide need-to-know information to Penn Medicine’s workforce around important institutional changes, values, and initiatives.
• Assist with event production, meeting management, and special activities such as employee engagement and recognition events.
• Collect and analyze defined metrics to evaluate success of new communications deliverables.
• Perform duties in accordance with Penn Medicine and entity values, policies, and procedures.
• Other duties as assigned to support the unit, department, entity, and health system organization.

Requirements

• Bachelor's Degree in Communications, English, Marketing, Design, Journalism, or related fields (required).
• 1+ year of experience in an internal communications role in a corporate setting or consulting firm, demonstrating the ability to complete complex and thoughtful work (required).
• Experience managing multiple projects from concept to completion, on time and on budget (required).
• Proficiency with Microsoft Office (required).
• Experience with Adobe Creative Suite of applications (preferred).
• Healthcare experience (preferred).
• Experience with analytics tracking programs, including Google Analytics, to track, analyze, and report on web, email, and social media effectiveness (preferred).

Benefits

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.

Schedule

Remote, Monday – Friday, 8 am – 5 pm.