Internal Communications Manager
About the Role
The Internal Communications Manager, assigned to one of Pinkerton’s largest global clients, will be responsible for building and supporting a content management strategy that creates targeted and relevant content for all key communication channels. This role supports the client’s objectives by building and maintaining effective relationships with key stakeholders, developing third-party advocates, and implementing best practices.
Responsibilities
- Represent Pinkerton’s core values of integrity, vigilance, and excellence.
- Plan and execute a content management strategy that drives high engagement with employees, stakeholders, and customers.
- Pursue a deep understanding of the strategic goals to create proactive communication.
- Work with a community of subject matter experts across the organization to share best practices and identify emerging needs.
- Translate business needs into communication content.
- Proactively build and manage relationships with key internal stakeholders across a range of businesses and geographies to define and deliver on communication objectives.
- Monitor and measure the effectiveness of communication through digital analytics, surveys, and other key performance indicators.
- Stay updated on industry trends and adjust the content strategy, as needed.
- Create content libraries to improve the communications experience for the client’s employees and ensure the content is current, relevant, and that the best technology platform is utilized.
- Support the identification, development, and integration of new communications initiatives.
- Manage the on-time, in-scope, and on-budget delivery of outcomes.
- All other duties, as assigned.
Qualifications
- Degree or similar qualifications in corporate communications, public relations, digital marketing, or a related discipline.
- At least five years of corporate or digital communication experience in a role demonstrating high internal communications needs, leading content marketing campaigns, implementing content management plans, and/or creating written, audio, visual, and marketing content.
- Completion of Pinkerton's licensing process, which includes additional training and verification of required licenses and affiliation to the appropriate Pinkerton entity.
- Project management and administrative skills.
- Ability to deliver high-quality outcomes in a dynamic and sometimes sensitive environment.
- Executive-level written, verbal, and presentation skills.
- Innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgment in complex and ambiguous situations.
- Ability to carry out responsibilities with little or no supervision.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to influence outcomes with a wide range of stakeholders.
- Attentive to detail, accuracy, and quality.
- Client-oriented and results-driven.
- Adaptable to a fast-paced environment.
- Proficient in computer skills, including Microsoft Office and content management and production tools.
Working Conditions
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. This includes regular computer usage, occasional reaching and lifting of small objects, frequent sitting, and the ability to work evenings and weekends as required. Travel may also be necessary.
Benefits
Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays), and several employee assistance-related programs.
Pay
Posted Salary Range: USD $110,000.00 - USD $110,000.00 /Yr.