Jobs · Marketing · Illinois

Internal Communications Manager

Northwestern University · Evanston, IL · 1 wk ago
Marketing$83k–$90k/yrFull-time

About the role

The Manager, Internal Communications is a key member of Kellogg’s Integrated Marketing and Communications (IMC) team, responsible for developing and executing internal communication strategies, content and events that engage students, faculty and staff and advance Kellogg’s brand, priorities and key initiatives. Working under the direction of the Director, Communications and in partnership with IMC colleagues, this role manages internal communication initiatives, including staff town halls and briefings, develops and coordinates content across communication channels, and oversees the workflows that support effective and consistent engagement. A significant area of responsibility includes ownership of the databases, archives, and processes that support the dean’s remarks, speeches, talking points, and briefing materials. By partnering with subject matter experts across the school, the role ensures information is accurate, well organized, and readily accessible to support leadership engagements and communication needs. The position also contributes to the development of presentations, remarks, talking points, and related materials for internal and external audiences, including town halls, advisory boards, and alumni engagement activities, ensuring content is well coordinated and prepared for review by Communications leadership. Note: Not all aspects of the job are covered by this job description.

Responsibilities

  • Develop and execute internal communications plans and initiatives that engage faculty, staff, and students and support Kellogg’s brand, priorities, and key initiatives, in partnership with the Director, Communications and IMC Leadership.
  • Draft and edit a broad range of internal communications content - including staff and faculty-facing announcements, newsletters and intranet content — ensuring messages are clear, consistent and aligned with Kellogg’s voice.
  • Manage the internal communications editorial calendar and coordinate timing of communications across departments to support message alignment, minimize conflicts, and optimize audience engagement.
  • Provide communication counsel to department and program leaders on internal messaging initiatives, programs and organizational changes, providing guidance on content, messaging, timing and channel selection.
  • Plan and execute regular staff town halls, briefings and other internal communication events that support organizational awareness, engagement, and the effective flow of information across the Kellogg community.
  • Lead the coordination of internal event logistics, agendas, presentation materials, speaker preparation, and follow-up communications for internal events, partnering with IMC’s creative/design team to develop engaging and effective event materials.
  • Gather feedback and measure engagement from internal communication channels and events, recommending improvements to content and cadence.
  • Manage and continuously enhance the databases, content archives, and processes used to prepare the dean’s remarks, speeches and talking points, ensuring materials are well organized, accurate and readily accessible.
  • Coordinate with the Director, Communications and subject matter experts to gather background, data and messaging inputs needed for the dean’s remarks.
  • Coordinate the planning and preparation process for upcoming speaking engagements and remarks requests, tracking deadlines and ensuring materials are prepared and routed for review on schedule.
  • As needed, provide first drafts of remarks for various dean events.
  • Partner with IMC colleagues to advance and support integrated marketing and communications initiatives, including Kellogg’s content platforms and cross-departmental projects.
  • Performs other duties as assigned.

Requirements

  • A bachelor’s degree in communications, Journalism, Public Relations or related field, or the equivalent combination of education, training and experience from which comparable skills can be acquired.
  • 3‑5 years’ experience in internal communications, corporate communications or a related communications role.

Qualifications

  • 3‑5 years’ experience in internal communications, corporate communications or a related communications role.
  • Familiarity with higher education environments.
  • Experience maintaining briefing materials, remarks archives or content databases for senior executives.

Skills

  • Excellent writer and editor with keen attention to detail and the ability to translate complex or technical information into

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