Internal Communications Associate

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

About the role

We're looking for an Internal Communications Associate to join our Talent and Organization Development team to keep employees informed, engaged, and connected across our offices. In this role, you'll support our internal communications strategy, including maintaining our editorial calendar, updating the company intranet, and supporting DEIB event programming. You'll work with stakeholders across the business to ensure messaging is clear, consistent, and well-timed, and help manage the tools and vendors that keep our internal communications running smoothly.

You’ll report to the Director, Internal Communications and work from one of our offices in Santa Ana, CA, Jersey City, NJ, Plano, TX, or Boca Raton, FL. Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1-hour commuting distance to one of our offices, you will be required to be onsite most of the time.

Responsibilities

• Communications & Event Support
  • Maintain our Corporate Communications editorial calendar, ensuring communications are timed and sequenced to maximize impact
  • Support employee-facing communications, drafting, editing, and aligning stakeholders on messaging
  • Support DEIB (Diversity, Equity, Inclusion, and Belonging) event programming at 5+ offices, focusing on engaging both our corporate and hourly/frontline workforce
• Channels & Governance
  • Assist with maintaining internal communication channels, including updating intranet pages, monitoring engagement, and organizing content
  • Create, audit, and track Google Groups to ensure accuracy and proper permissions
  • Keep a pulse on communications channels to ensure clarity and consistency, and to gauge employee sentiment
  • Ensure digital displays at our 5+ offices are updated and displaying the intended content, aligning local communications with corporate messaging
• Stakeholder Engagement
  • Help define and reinforce communications standards to improve clarity and reduce noise
  • Assist with onboarding internal stakeholders onto our communications platforms, including the company intranet, our translation and digital signage vendors, etc.

Requirements

• Bachelor's degree, preferably in Communications, Public Relations, Marketing, or a related field
• 3+ years of experience in internal communications, HR communications, and/or Corporate Communications in an in-house environment
• Experience managing editorial calendars to ensure communications are timed and sequenced to maximize impact
• Proven ability to collaborate with internal stakeholders to develop communications that enhance the employee experience
• Strong writing, communication, and proofreading skills
• Strong judgment and ability to ensure communications align with company voice, culture, and values
• Familiarity with Google Suite and Slack
• Ability to travel occasionally for event support

Pay

The salary range for this position is $69,000 - $113,000. Actual compensation within this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation.

Benefits

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
• 401(K) Matching Plan: Competitive 401k matching plan to support future financial goals
• Vacation: All salaried employees are eligible for flexible time-off
• Holiday Pay: All regular, full-time employees are eligible for ten company-paid holidays
• Employee Discounts: Discounts on select grading services for approved submissions
• Flexible Hours: Many teams offer flexible schedules with varying shifts
• Fun Working Environment: Team members are invited to participate in celebrations, holiday events, and team-building activities