Intern - Quality Control

About the role

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting‑edge of digital transformation and technology. From the multi‑cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. Hitachi Rail is looking for an enthusiastic self‑motivated Intern – Quality Control for Summer, 2027. The position is based in Batesburg, South Carolina. The Quality Intern supports the Quality team in maintaining product and process quality standards through data analysis, inspections, audits, documentation management, and continuous improvement activities. This role provides hands‑on experience with quality systems, root cause analysis, corrective actions, and manufacturing quality processes while working closely with cross‑functional teams. Hitachi Rail provides signaling systems for metros and light rail systems, delivering efficient, safe and green transportation solutions worldwide. The internship runs from May 2027 through August 2027, offering the chance to immerse yourself in the dynamic world of urban transit and gain insight into Hitachi’s missions and impact.

Responsibilities

• Assist with quality inspections and verification activities for incoming materials, in‑process production, and finished products.
• Support investigation of quality issues and customer complaints.
• Collect, analyze, and report quality performance data and key metrics.
• Maintain quality records, reports, and documentation in accordance with company procedures.
• Participate in internal audits and process reviews.
• Assist with corrective and preventive action (CAPA) activities.
• Support root cause analysis using quality tools such as 5 Why, Fishbone Diagram, and Pareto Analysis.
• Help monitor supplier quality performance and documentation.
• Participate in continuous improvement projects focused on quality, efficiency, and waste reduction.
• Support compliance with applicable quality standards, regulatory requirements, and company policies.
• Perform other duties and special projects as assigned.

Qualifications

• Strong communication and organizational skills.
• Proficiency with Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
• Ability to analyze data and identify trends.
• Detail‑oriented with strong problem‑solving skills.
• Ability to work independently and within a team environment.
• Familiarity with Quality Management Systems (QMS).
• Exposure to Lean Manufacturing or Six Sigma concepts.
• Knowledge of statistical analysis and quality tools.
• Experience with Power BI, Minitab, SAP, or other business systems.
• Current student at a 4‑year university with a graduation date between December 2027 and December 2028, majoring in Quality Management or Engineering (Industrial, Mechanical, Manufacturing, or related field).
• English proficiency.

Skills

• Quality Management System (QMS) processes
• Root Cause Analysis and Corrective Actions
• Supplier Quality Management
• Internal Auditing
• Lean and Continuous Improvement methodologies
• Data analytics and quality reporting
• Manufacturing and supply chain quality operations

Benefits

• Real‑world projects with top industry talent
• Paid internship
• Mentorship and intern events
• A chance to build your career with a global leader driving digital transformation and innovation