Intern, Marketing (Web Operations)

About the role

The Web Operations Specialist intern will assist our Web Team in ensuring the operational health of the Foundation's public website. Using the Foundation's web governance and optimization tools, the intern will identify and recommend content improvements to improve ADA compliance and SEO, help improve the Foundation's visibility in search engines and AI-powered search experiences through SEO, content optimization, and GEO/AIO practices. The specialist will also make important content and design updates under the direction of the Manager, Webmaster & Content Strategy.

This internship is an opportunity for a talented and motivated individual to gain hands-on experience in website operations, digital strategy, user experience (UX), website accessibility, and website governance. The intern will contribute to meaningful projects that support the Foundation's mission while developing practical skills applicable to careers in digital marketing and content management.

Schedule

• Hybrid internship with 2 days/week in the Foundation's New York City office and remaining work remote
• 20 hours/week anticipated
• 12-week duration

Responsibilities

• Manage and execute a backlog of website enhancements and maintenance tasks, focusing on site health, accessibility compliance, SEO/GEO optimization, content quality, and user experience
• Make website content and design updates to key pages according to brief
• Research and recommend technical or content, design, and technical improvements to improve SEO and user experience
• Assist with wireframing, page layouts, and/or user experience recommendations in Figma, if required
• Monitor emerging trends and best practices in website governance, digital strategy, and AI-powered search

Qualifications

• Pursuing a degree in Digital Marketing, Communications, Web Design, UX, or a related field preferred
• Experience with content management systems (CMS), with Drupal as a plus
• Understanding of website governance, SEO, and digital publishing best practices
• Enthusiasm for emerging trends in digital strategy (including AI)
• Familiarity with web analytics platforms such as Google Analytics, GA4, Siteimprove, Conductor or similar tools is a plus
• Strong collaboration skills and ability to work effectively within a cross-functional team
• Ability to manage multiple priorities and meet tight deadlines
• Attention to detail and time management
• Excellent interpersonal and communication skills