Intern, Investor Center - Villanova, PA

About the Role

As a Branch Intern, you play a key role in the client experience at a Fidelity Investor Center. Working alongside expert financial professionals, you will provide exceptional customer service, assist with a broad range of investment products and services, and gain valuable exposure to personal investing and financial planning. This is a 10-week, full-time summer internship running from June 7, 2027, to August 13, 2027, based on-site at the Investor Center location. Fidelity will not provide immigration sponsorship for this position.

Responsibilities

• Participate in significant work assignments to strengthen knowledge of the financial services industry.
• Develop critical business, communication, and relationship-building skills.
• Collaborate with team members to address business challenges and identify process improvements.
• Contribute fresh perspectives to enhance client and business outcomes.
• Engage in professional development programs, networking events, and learning opportunities.

Qualifications

• Undergraduate students in their junior year of college.
• Interest in investing and wealth management.
• Experience in customer service, retail, sales, or banking.
• Leadership experience and involvement in student organizations.
• Professional demeanor and collaborative problem-solving skills.
• Basic understanding of the current market, economy, and economic trends.
• Ability to promote customer loyalty while providing outstanding customer experience.

The Team

The Branch Intern will join a collaborative, customer-focused team dedicated to helping individuals and families achieve their long-term financial goals. The Investor Center team delivers personalized guidance, exceptional service, and innovative financial solutions to clients at every stage of their financial journey. Interns are fully integrated into the team, encouraged to contribute ideas, ask questions, and actively support branch initiatives. As part of Fidelity's broader intern community, you’ll connect with fellow FIDTERNs and professionals across the organization through various in-person and virtual experiences. The team values curiosity, collaboration, accountability, and continuous learning, fostering an environment where interns can build meaningful relationships, expand their professional network, and gain insight into Fidelity's culture and career opportunities.

Program Details

Through Fidelity's FIDTERN Program, interns gain hands-on experience supporting business-critical initiatives while receiving ongoing coaching and mentorship from managers and branch professionals. In addition to daily tasks, interns participate in professional development programs, networking events, and learning opportunities designed to support career growth and deepen understanding of Fidelity's business and culture.

Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Note: Fidelity’s business is governed by various securities laws and regulations, which may restrict hiring individuals with certain criminal histories.