Intern, Investor Center - Deer Park, IL

About the role

As a Branch Intern you will play a key role in the client experience at a Fidelity Investor Center, providing exceptional customer service, assisting with a broad range of investment products and services, and gaining exposure to personal investing and financial planning. The 10‑week, full‑time summer internship runs from June 7 2027 to August 13 2027 and is based on‑site at the Investor Center location. Through Fidelity’s FIDTERN Program you will support business‑critical initiatives while receiving coaching and mentorship, and you will participate in professional development programs, networking events, and learning opportunities.

Note: Fidelity will not provide immigration sponsorship for this position.

Responsibilities

• Deliver outstanding customer service and promote customer loyalty.
• Assist clients with investment products, services, and financial planning inquiries.
• Collaborate with branch professionals to address business challenges and identify process‑improvement opportunities.
• Contribute ideas and support branch initiatives that enhance client and business outcomes.
• Participate in professional development, networking, and mentorship activities.

Qualifications

• Undergraduate junior year student.
• Interest in investing and wealth management.
• Experience in customer service, retail, sales, or banking.
• Leadership experience and involvement in student organizations.
• Professional demeanor and collaborative problem‑solving skills.
• Basic understanding of current market, economy, and economic trends.

Skills

• Ability to promote customer loyalty while providing an outstanding experience.
• Strong communication and relationship‑building abilities.
• Analytical thinking to identify opportunities for improvement.
• Team‑oriented mindset with curiosity and accountability.

Benefits

• Hands‑on experience supporting business‑critical initiatives.
• Ongoing coaching and mentorship from managers and branch professionals.
• Professional development programs, networking events, and learning opportunities.
• Integration into a collaborative, customer‑focused team and broader intern community.

Pay

Base salary range: $20 – $32 per hour, placement within the range based on responsibilities, location, relevant experience, and other factors.

Schedule

10‑week full‑time summer internship, June 7 2027 – August 13 2027, on‑site at the Investor Center.