Intern, Innovation - AI Engineering (Spring 2027)

At Delta Air Lines, we are continually looking to build a high-performing, self-motivated team of technologists who embrace new technologies to enhance the customer and employee experience. We are looking for an Innovation & AI Engineering Intern to design and develop machine learning and AI-based products that incorporate cutting-edge technology. This isn’t a typical engineering role.

Responsibilities

• Engage with business stakeholders and customers to identify problem areas
• Develop and modify state-of-the-art ML models to build robust and holistic solutions
• Collaborate with other engineers, strategists, and designers to think of customer experiences that can be transformed by machine learning and AI
• Present project updates to leaders across multiple business units
• Leverage advancements in technology and brainstorm ways to incorporate them into different areas of Delta

Requirements

• Experience developing machine learning models (e.g., neural networks, deep reinforcement learning, gradient boosted trees, etc.) using Python, TensorFlow, PyTorch, or other machine learning platforms
• Must be actively enrolled in an undergraduate accredited college, university, or institution during the duration of the program
• Understanding of machine learning best practices such as training/serving models, feature engineering, and feature/model selection
• Knowledgeable about different machine learning domains like natural language processing, computer vision, personalization and recommendation, and anomaly detection
• Flexibility to learn and work on things outside of your comfort zone
• Self-driven, take pride in your work, and find satisfaction in building interesting things
• Ability to adapt and explain a neural network to your lead engineer and to a 5-year-old
• Embrace different perspectives and styles of thinking
• Demonstrate that privacy is a priority when handling personal data
• Embrace a diverse set of people, thinking, and styles
• Consistently make safety and security, of self and others, the priority
• Possess a high school diploma, GED, or high school equivalency
• At least 18 years of age and have authorization to work in the United States

Preferred Qualifications

• Experience travel and culture through Delta’s unmatched flight benefits
• Work with incredibly passionate, empathetic, and truly talented team members across engineering, strategy, venture, and design functions
• Freedom of working on a small team while having the impact of a team that drives innovation forward at a huge company
• Excitement of working on customer-facing projects that can ship within weeks
• Offices located in Midtown in Atlanta, adjacent to Georgia Tech campus, and near Delta HQs