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Jobs · Manufacturing · New York

Intern, Hospitality and Retail

Farm Sanctuary · Watkins Glen, NY · 2 wk ago
On-siteManufacturing$16/hrFull-time

Summary

The Hospitality and Retail Intern will gain hands-on experience in guest services, retail & hospitality operations and event support while contributing to the organization's mission.

Highlights

  • Paid internship - $16.00 per hour with access to benefits
  • Free onsite housing - personal room with shared living spaces - at our flagship location nestled in the Finger Lakes Region
  • Hands-on experience engaging with guests and mission-aligned supporters!

Responsibilities

  • Retail
    • Welcome and engage visitors, offering information and wayfinding assistance.
    • Aid with the opening and closing of the sanctuary shop.
    • Aid with inventory management including restocking, receiving product, ticketing, and visual merchandising.
    • Aid with sales transactions, provide excellent customer service including product recommendations.
    • Aid with identifying and sourcing local artisanal offerings.
    • Maintain cleanliness and organization in the shop and visitor areas.
    • Provide feedback and input on top selling and slow selling merchandise as well as other customer insights.
    • Aid with running weekly sales and inventory reports.
  • Bed & Breakfast
    • Aid with guest check-in and check-out and provide warm and welcoming hospitality.
    • Support housekeeping tasks, including room setup and replenishing amenities.
    • Address guest inquiries and provide information about Farm Sanctuary mission and local attractions.
    • Support onsite manager with weekly guest check-in report to coordinate with housekeeping and cafe manager.
    • Aid Sanctuary Guides with public and private tours.
    • Aid with checking in tour visitors and event attendees.
  • Events
    • Aid with the coordination of onsite experiences and event planning and execution.
    • Aid with maintaining inventory of hospitality event supplies.
    • Provide hands-on support for cafe operations during events, assisting with food prep, service and guest experience.
    • Help with the solicitations of in-kind donations of food, beverages, etc. by preparing in-kind outreach letters and following up on requests via email and phone calls.

Preferred Qualifications

  • Excellent customer service and interpersonal skills
  • Professional and gracious in high-volume situations
  • Knowledge of farmed animal and vegan issues
  • Effective communication, public speaking, and outreach skills with various audiences
  • Ability to work independently and exercise good judgment
  • Efficient organizational skills and attention to detail
  • Team player and collaboration skills when working with colleagues
  • Willingness and ability to perform physical labor and moderate lifting
  • Valid driver’s license and clean driving record, preferred
  • Alignment with Farm Sanctuary’s values of compassion, understanding, integrity, transformation, and freedom.
  • Familiarity, commitment to, and experience with the practice of equity and social justice, and the principles embedded in Farm Sanctuary’s mission

Job Specifications

  • Terms of employment: Temporary Full-time, non-exempt
  • Reports to: Senior Manager, Sanctuary Experience
  • Location: Watkins Glen, NY
  • Pay: $16.00/hour
  • Schedule: Wednesday-Sunday, weekends and holidays required
  • Travel: None
  • Benefits: Eligibility to participate in Farm Sanctuary’s 403(b) and medical insurance plan
  • Additional Specifications:
    • This position is from August 1 to November 15.
    • Onsite housing is provided for the duration of seasonal employment. Each intern will have their own room with a locked door and shared bathroom, living room, and kitchen.

Company Information

  • Farm Sanctuary is committed to a diverse and inclusive workplace.
  • We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, or age.

Application Process

  • Stage 1: Virtual interview with a member of People and Culture
  • Stage 2: Virtual interview with your on-site supervisor
  • Stage 3: Reference checks
  • Stage 4: Job offer

How to Apply

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